What should I do when something is stolen?

Summary

This article discusses what to do when any U-M owned property or equipment is stolen. That equipment or property is covered under the Office of Risk Management.

Please note: For our purposes this article focuses on IT related equipment, but the process is similar for just about any U-M property.

Environment

Office of Risk Management for U-M owned property only (does not cover personal devices).

Directions

There is a $1,000.00 deductible for theft, per incident.

  1. Call DPSS (3-1131 or 734.763.1131) to file a report. Get the complaint number (report number).
  2. Email lsatechnologyservices@umich.edu to let Tech Services know about the theft. Our Security Team will consult with you on next steps. Our Desktop Support teams can work with you on ordering a replacement computer and filling out forms with Risk Management for reimbursement. 
  3. If the equipment was a capital asset, call Property Control at Wolverine Tower (4-6251 or 734.764.6251). Give them the property tag #, complaint #, and brief description of the equipment. You can also create a ticket with the above information.
  4. To be extra cautious, if you had personal information stored on the machine and/or you used it to access online accounts (like banking information, Amazon, travel sites, etc.) you will want to change your passwords on all of those sites.
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