Reporting site specific issues to Facilities or Plant Operations

 

Reporting site specific issues to Facilities or Plant Operations

If a CCURE door is malfunctioning (the door is locked at a time you know it should be unlocked, based on the room's schedule), please follow this procedure:

  • Report the issue to the LSA Facilities Service Center by filling out the LSA Facilities TDX Building Issue Reporting Form. On receipt of that form, Facilities staff will call the issue into Plant Operations and keep track of the problem.

  • If possible, obtain the CCURE room schedule. This will help the issue get resolved faster and allow campus access to better track any issues with these doors.

If the issue isn't an emergency, or if a room is too hot or too cold:  

  • Report it to the Facilities Service Center using the same form above. On receipt of that form, Facilities staff will call the issue into Plant Operations and keep track of the problem.

If the issue IS an emergency (water leaks, flooding, major issues disrupting classes):

  •  Place a call to Plant Operations at (734) 763-5075 to report it as an emergency. After reporting the issue to Plant, submit a TDX ticket to LSA facilities using the same form above and include the plant ops work order number.

In the event of a serious emergency (medical or otherwise) call 911

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