Dropbox Information for SSC Staff (including temporary employees)
Dropbox accounts are not automatically provisioned by ITS. If a Dropbox account is needed, then one has to be "requested" by the employee, after their uniqname has been created/verified.
To request a Dropbox account:
- Go to ITS's Dropbox page and click the orange "Create/Login to U-M Dropbox" button in the upper left corner.
- Fill in the requested information
- The Employee should get a notification that the Dropbox Account has been created
To add an employee to a Dropbox Team account:
- Once the employee has CREATED the dropbox account:
- The MCommunity Group Owner (typically Manager or Supervisor) can add the individual to the MCommunity group that manages (owns) the Dropbox Team Account
- After they have been added to the MCommunity group, the sync should make the Dropbox content available in about 24 hours (although it can take 48-72 hours)
- Typically, individuals get an email (from Dropbox) stating that the "Team Folder" has been shared with them
Login to Dropbox:
SSC staff or supervisors may see issues (particularly) with new or temporary staff that have started training, and have already been added to their teams' selected MCommunity groups, but have not yet actually requested that a Dropbox account be created for them.
In this instance, an employee may need to be removed from said MCommunity group, complete the Dropbox account request, and then be added back into the MCommunity group.
Syncing between MCommunity and Dropbox typically happens at 6AM and 6PM, daily.