ITS-Shared Devices on U-M WiFi

Contact Info

Preferred Email (if not your UMICH email)

We'll contact you via your UMICH address. If you prefer we use a different address, please enter that here.

Preferred Contact Phone Number - Please include the full 10 Digits

I would like to:

For registering a device: Currently, only AppleTVs may be registered and only for faculty or staff.

Register a device (faculty or staff only)

Report an issue

Ask a general question

Register a device (faculty or staff only)

The name configured on the device must include building and room number

Building

Provide the building name where the device will be used.

Room Number

Provide the room number where the device will be used.

MAC Address

Technical Contact

Provide the name of the person or group responsible for the device.

Device/Model

Report an issue

My device won't connect to the AppleTV that is already set up

Building user is in

Provide the name of the building the user is currently in with the device that is having the issue.

Room number user is in

Provide the room number where the device is being used.

Device name trying to connect to

Enter the name of the device as it appears in the list of devices you are trying to connect to.

User device

Enter the device OS, type, and MAC address.

Time of incident

Select the date and approximate start time the issue began.

Description of issue and troubleshooting steps taken

Have you restarted the device?

Are other users having the same issue?

Other user's uniqname

Question about shared devices

Attachment

File attachments associated with the ticket.

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Your name

Your email address

Verification Code