VMWare Virtual Sites Error

Summary

An overview of the error a user can expect to receive when trying to access legacy Virtual Sites and the correct path to use the new Virtual Sites platform

Body

Environment

Virtual Sites, VMWare

Issue

Users are unable to access VMWare Virtual Sites which they previously were able to access.

Resolution

The legacy version of Virtual Sites (VS) that was run on VMWare Horizon and which was available via a web client or local install, has been retired. If you try to login to VMWare, which you were previously able to do, you will get an error message that says "Error you are not entitled to use the system." This is correct. All Virtual Sites users should use the new Virtual Sites platform available here.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.

Details

Details

Article ID: 9394
Created
Wed 12/7/22 12:39 PM
Modified
Wed 12/7/22 3:50 PM

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A description of how to access and login to Virtual Sites via Microsoft's Azure portal and a brief description of what users will see and how they will use Virtual Sites once they are logged in.
An overview of who has access to Virtual Sites in Microsoft AVD.

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This service lets any Mac or Windows computer with a web connection use Sites Windows software.