Body
Environment
Canvas
MiVideo Mediaspace
Zoom
My Media is the location for managing your video, audio, and image files in Canvas and MiVideo Mediaspace. See related
My Media articles for more information about using your media library.
Issue
How to copy UM Zoom Cloud Recordings to your My Media library.
Resolution
The ITS-Zoom team developed a tool that allows you to select which UM Zoom Cloud recordings you want to copy over into your My Media library. The tool performs the copying for you, you do not need to download the Zoom recording and then upload the recording into My Media.
See the Zoom Recordings Manager webpage for more information and to begin copying your recordings.
FAQs
Why do I manually have to select which Zoom recordings I want copied over to My Media, can't I automatically have all recordings copied over to My Media?
UM Zoom is HIPAA compliant as well as permitting other kinds of data types that MiVideo may not permit. Therefore, it is up to you to determine on a per-recording basis which recordings are appropriate for storage in MiVideo. See the Sensitive Data Guide to IT Services webpage for more information about what data types are permitted in these tools.
Will captions generated by Zoom copy over with the recording to My Media?
No. After your recording is copied to MiVideo, machine captions in MiVideo will be auto created. If you would like to use the Zoom captions instead, select one of the options from the Unable to Edit VTT File with the Captions Editor in Canvas and MiVideo Mediaspace article.
What if my Zoom recording was saved on my computer's local hard drive instead of the cloud?
You will not be able to use the Zoom Recordings Manager tool, instead upload the media file directly to your My Media. See the Upload Media to My Media article.
Is there a way to improve the quality of my Zoom recording?
Yes, you can enable the "Optimize the recording for 3rd party video editor" setting. This setting is found by logging into your account at https://umich.zoom.us/, selecting "Settings" from the left navigation, selecting the "Recording" tab, then scrolling down to the "Advanced cloud recording settings" section.
Resources and Questions
For additional questions, please contact the ITS Service Center