Body
Environment
Zoom, Dropbox
Issue
- How do I copy my U-M Zoom cloud recordings to my U-M Dropbox to save them past the recording retention period in Zoom?
- What are the differences between the two ways to copy my U-M Zoom cloud recordings to my U-M Dropbox? How do they each work?
Resolution
There are two ways to do this:
- Method 1: To copy all NEW cloud recordings that are created AFTER you set up this integration, use the Zoom for Dropbox integration.
- This integration creates a new folder named "Zoom" in your Dropbox account.
- This integration automatically copies recordings into this folder as they are created.
- You cannot select which recordings to copy. All recordings are copied automatically.
- This integration only copies recordings created AFTER you set it up. It does NOT "go back in time" to copy recordings created before you authorized the integration. If you wish to copy older recordings, refer to the next method.
- Method 2: To copy all EXISTING cloud recordings in a one-time job, use the U-M Zoom Recordings Manager.
- This tool creates a new folder named "My U-M Zoom Recordings" inside the "Apps" folder in your U-M Dropbox account.
- This tool copies recordings into this folder only when you request it. It does not copy recordings automatically.
- This tool only copies the recordings that you select. You may select all recordings (the default option), or choose to copy only some by deselecting the ones you do not want to copy.
- This integration lets you "go back in time" to copy any recordings in your account that are not in the trash. (If a recording is in the trash, you can recover it before using the Recordings Manager so it can be copied.)
- Learn how to use Zoom Recordings Manager.
Note: These two tools are completely independent of each other, and one cannot check whether the other has already copied a recording. Therefore, if you use both, you could end up with a recording in your Dropbox twice — once in the "Zoom" folder and once in the "Apps" > "My U-M Zoom Recordings" folder.
Additional Information
- Because local recordings are simply files on your local device and not available in the cloud/web, it is not possible to automatically copy local recordings into your U-M Dropbox account or any other location.
- Once the recordings are in U-M Dropbox, you may treat them like any other Dropbox file, including sharing them, moving them, etc.
Need additional information or assistance? Contact the ITS Service Center.