You've Reached the Limit for Temporary Access Codes Error

Environment

Okta

Issue

I tried using MFA Recovery, but got a "You've reached the limit for temporary access codes. For further assistance please submit the following request for support." error

Resolution

You are not eligible for self-service recovery due to previous failed attempts at automated ID verification.

• You will need to complete this form for Self Service Support.

Additional Information

Need additional information or assistance with Okta? Michigan Medicine affiliates, contact HITS. Other U-M affiliates, contact the ITS Service Center.