ITS-U-M Okta | Account Recovery

This form is for support with account recovery, including issues with self-service identity verification using Persona.

Contact Info

Please enter your Uniqname or UMICH email address
Enter the UMID for the account that you need help with.
https://documentation.its.umich.edu/node/668
Enter an email address where you can currently receive messages. Please do not use your UMICH email.

Request Info

How can we help you? Please summarize the issue in 4-10 words.
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
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Other Fields

Your name
Verification Code