Sharing Knowledge Base Articles in TeamDynamix

Environment

TeamDynamix

Issue

If we write a knowledge base article in one TeamDynamix app, is it shareable with users of another TeamDynamix app?

Resolution

Yes, there are two ways that an article can be made available:

  • If the TeamDynamix neighbors use the same Client Portal, the article will be available to both apps
  • The article can be made public

Additional Information

Need additional information or assistance? Submit a request here ITS-TeamDynamix Support. 

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Related Services / Offerings (1)

ITS-TeamDynamix
This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.