Sharing Knowledge Base Articles in TeamDynamix

Environment

TeamDynamix

Issue

If we write a knowledge base article in one TeamDynamix app, is it shareable with users of another TeamDynamix app?

Resolution

Yes, there are two ways that an article can be made available:

  • If the TeamDynamix neighbors use the same Client Portal, the article will be available to both apps
  • The article can be made public

Additional Information

Need additional information or assistance? Submit a request here ITS-TeamDynamix Support

Details

Article ID: 4646
Created
Fri 3/12/21 9:57 PM
Modified
Tue 9/27/22 5:44 PM