Slack: Create Workflows Using Workflow Builder

Environment

U-M Slack, Workflow Builder

Issue

Can I add a workflow to my U-M Slack workspace or channel? Is Workflow Builder available?

Resolution

  • Workflows are supported for U-M Slack. At this time, only Workspace Admins can use Workflow Builder to create workflows in their Slack workspaces or channels.
  • If you want to create a workflow for your workspace but can't, reach out to a Workspace Admin and ask them to make you a Workspace Admin.
    • Workspace Admins can assign a member the Workflow Manager role to grant them access to create workflows in their workspace, provided the member is an admin of a workspace.
  • You can find your workflows under the Agents & tools tab in the left-side panel of your desktop app.
  • Refer to the Slack Help Center: Guide to Slack Workflow Builder for instructions and more information.
  • Any third-party app added to a workflow is automatically approved despite the need to "request" it. As a reminder, while third-party apps are available to add to workflows and Slack in general, ITS does not provide technical support for third-party apps or the third-party services with which they integrate. (Refer to Add-ins, Add-ons & Apps for Collaboration Services for more information.)

Additional Information

Legacy workflows were migrated to the new Workflow Builder environment in March 2024. You can no longer create legacy workflows in U-M Slack.

Need additional information or assistance? Contact the ITS Service Center.

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