Follow Me Printing: What is it and How do I Use it?

Environment

MPrint; Campus Computing Sites; MiWorkspace Core; MiWorkspace Full; MPrint as a Service

Issue

What is Follow Me Printing? How do I use Follow Me to print?

Resolution

Follow Me is a virtual print queue that holds your documents for up to 24 hours, letting you choose where and when to print your documents. Follow Me printing minimizes frustration from accidentally printing to the wrong printer, printing to a device that is jammed or out of toner, or having someone accidentally grab your document before you get to the printer.

Printing to Follow Me

There are a number of ways to submit jobs to the Follow Me queue:

Releasing Follow Me Jobs

After submitting jobs to Follow Me, they will hold on our servers for up to 24 hours. You will receive an email notice at the 23 hour mark to alert you that you have pending jobs about to expire. You can release your pending Follow Me jobs to a printer a few different ways:

  • Swipe your Mcard on a card reader-equipped MPrint printer.
    • For Campus Computing Sites printers, you will need to enter the Job Release menu after swiping to choose which jobs you want to print.
    • For MiWorkspace Core, MiWorkspace Full, or MPrint as a Service printers, your pending jobs should immediately release upon logging in.
    • Important: remember to log out of the printer once you are done!
  • Use the MPrint Mobile app to release your jobs.
  • Use the MPrint Release page to release your jobs.
Note: Before releasing your jobs please take note of the printer's current status. If a printer is warning you that it is jammed or out of paper or toner, move on to another printer before attempting to release your document!

Note: while there is no cost associated with submitting jobs to Follow Me, please pay close attention to the per page cost of Campus Computing Sites printers when releasing your documents!

Cancelling Pending Follow Me Jobs

If you no longer wish to print a document you submitted to Follow Me, you can cancel the job via:

Additional Information

Note for failed Follow Me release: if a job fails to complete (either due to a jam or a document parse error) and the job cannot be resumed for whatever reason, the job will need to be resubmitted to the Follow Me queue and released at the printer. 

Need additional information or assistance? Contact the ITS Service Center.

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Related Services / Offerings (4)

ITS-MiWorkspace
This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.
ITS-MiWorkspace Core - MPrint
This service enables printing from university-owned and personally-owned devices to a broad spectrum of university-owned network printers.
ITS-MiWorkspace Printing
This service is available to faculty, staff, and students who work for university units that subscribe to the MiWorkspace service or to the MPrint printing service.
ITS-MPrint Mobile Application
This Form is to request assistance or provide feedback on the Mobile Application of the MPrint service.  MPrint is designed to provide a simpler way to print, by taking advantage of Follow Me Printing. With the MPrint Mobile App, you are able to: - Upload docs to Follow Me from your phone. - Release Follow Me jobs to any printer on campus with a yellow MPrint print queue label. - Delete jobs from the Follow Me queue. - Detect printers near you to release your print job.