Content recommendations or material for use in all external-facing content.
Salesforce (not reporting), membership cards, Wolverine Forum content, Alumni Volunteer content, DART Integration, data troubleshooting/learning
AAUM Data management (data integrity, integration with external systems)
Computer Hardware Support, Telephone (Zoom, Jabber, physical handsets), iPad requests, Software support (Adobe, Microsoft, Slack, etc.), Software/Hardware purchase requests
Alumni Association Event Requests
Printers, Building Access, Immersion Room, Supplies, Conference Rooms
Login support for Salesforce, MaizeNet, Alumni.umich.edu, Wolverine Forum, Alumni Volunteer
Marketing Cloud Administrative Requests (templates, access control)
For new or departing staff.
Alumni Association Partner Contract adjustments such as adding/removing licenses, discussing partnerships, or adding/removing staff licenses.
Alumni Association Campus Partner enhancement approval requests, bugs/issues, and access issues.
Periodic and before use device audits to maintain PCI compliance.
Updates, revisions, modifications, inquiries for all TDx-related questions
Feature Requests, Bug Reports, and general service requests for the Web & Data Applications Team. For content update requests, please use the marketing request form (umich.qualtrics.com/jfe/form/SV_00tuxcfxQrk3i97).