Popular Services

Feature Requests, Bug Reports, and general service requests for the Web & Data Applications Team. For content update requests, please use the marketing request form (form.asana.com/?k=v8VraMfKJ5rMfv52WaVgUA&d=939514425027676).

AAUM Data management (data integrity, integration with external systems)

Login support for Salesforce, MaizeNet, Alumni.umich.edu, Wolverine Forum, Alumni Volunteer

Alumni Association Partner Contract adjustments such as adding/removing licenses, discussing partnerships, or adding/removing staff licenses.

Computer Hardware Support, Telephone (Zoom, Jabber, physical handsets), iPad requests, Software support (Adobe, Microsoft, Slack, etc.), Software/Hardware purchase requests

Alumni Association Event Requests

Salesforce (not reporting), membership cards, Wolverine Forum content, Alumni Volunteer content, DART Integration, data troubleshooting/learning

For new or departing staff.

Marketing Cloud Administrative Requests (templates, access control)

Periodic and before use device audits to maintain PCI compliance.

Alumni Association Campus Partner enhancement approval requests, bugs/issues, and access issues.

Printers, Building Access, Immersion Room, Supplies, Conference Rooms

Updates, revisions, modifications, inquiries for all TDx-related questions

Content recommendations or material for use in all external-facing content.