Attendee View of a Queue You Host in Remote Office Hours Queue

Environment

Remote Office Hours Queue

Issue

How do I know what an attendee can see for a queue I host in Remote Office Hours Queue?

Resolution

1. Navigate to the Queue Management page for the queue (click on the queue from https://officehours.it.umich.edu/manage/)
2. Click View as visitor
   
3. This is the exact view that an attendee can see on your queue. You can try joining your queue to understand their experience. Be aware that if you join the queue, it is a real meeting, and attendees will see that someone is ahead of them in line--you! Make sure to leave the line once you are done.
4. To navigate back, click manage it in “This is your queue, you can manage it.” at the bottom of the page

Additional Information

Need additional information or assistance? Contact the ITS Service Center.