Zoom Video Conferencing

Zoom Video Conferencing, a videoconferencing service offered through the university which allows you the ability to connect with collaborators and meeting attendees from across the world without worrying about the compatibility of software and hardware platforms and devices. Zoom may not be used with some specific types of Sensitive data, including Protected Health Information (PHI) regulated by HIPAA. U-M is working with Zoom on a Business Associate's Agreement (BAA), which is required by HIPAA.

Intended Audience

This article is intended for current students, faculty staff, alumni, and anyone who would like to know more about using Zoom for videoconferencing. Please note that an active university account is required in order to host or initiate Zoom meetings.


In order to capture the best experience, you will need a computing device, an internet connection, a microphone, and a webcam. U-M Zoom accounts are available to all active faculty, staff, and students on the Ann Arbor, Dearborn, and Flint campuses and in Michigan Medicine. Alumni, retirees, and non-university participants can attend Zoom meetings without a university account, but cannot host or initiate Zoom meetings.

Zoom Features

Zoom can be used to participate in group video chat during online class sessions, share screens, and host real-time video conversations. With features that include the ability to record and store sessions in the cloud securely.

  • HD video and audio
  • Built-in Collaboration Features
  • Breakout Rooms
  • End-to-end encryption for all meetings
  • Recording and transcripts
  • Streamlined calendaring
  • Scheduling meetings on behalf of other
  • Team Chat

Additional Information

Important for first-time users:

To learn more about the service and how to setup a Zoom account, visit the UM-Ann Arbor information page on the Zoom Videoconferencing service: https://its.umich.edu/communication/videoconferencing/zoom/.


Information about the use of Sensitive Data with zoom is available in the Safe Computing Sensitive Data Guide: https://safecomputing.umich.edu/dataguide/?q=node/248.


For information on scheduling Zoom meetings on behalf of someone else please visit: https://support.zoom.us/hc/en-us/articles/201362803-Scheduling-privilege. This feature works well with the Chrome extension: Zoom Scheduler that will allow you to set up a default user to schedule Zoom meetings for. With the integration into Google Calendar, you should be able to utilize this service as a means for scheduling assistance.


If you have any questions or concerns regarding Zoom, please contact Ann Arbor ITS for assistance. Alternatively, visit the link UM-AA Zoom Documentation for more information about getting started with Zoom.


Phone#: (734) 764-4357

Email: 4HELP@umich.edu


If you have any questions or experience any issues with this article, please visit or contact the ITS Helpdesk for assistance.


Location: 206 Murchie Science Building

Hours: go.umflint.edu/hours

Phone: (810) 762-3123

Email: flint.its.support@umich.edu


Video Assistance



Article ID: 5997
Tue 7/20/21 7:49 AM
Fri 8/27/21 2:49 PM