My Recently Visited Services

Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.


Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.


Requests for new MiDent accounts or for changes to existing permissions visit MiTools.


Printing and associated copy, scan, fax services.


Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...


Dashboards and analytics projects, review and interpretation of data.


Configuration of backup systems, management and scheduling of backups, and retrieval of data from those systems


Statistical and analytic support for research projects.


Zoom, BlueJeans, Google Video Solutions


This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.


This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students


Hard and soft phones, phone trees and voice prompts


Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.


Distribution, installation, and troubleshooting of software and licenses.


Requests to add, remove, or change permissions on other services


This is the eRx system currently in use through Dr. First. This application is integrated with axiUm. This is also for providing normal and EPCS levels of access.


Get assistance with software selection, purchasing, and licensing within the School of Dentistry.


The Canvas Learning Management System, specific to School of Dentistry Applications


Hosting and administration of databases, physical and virtual.


Audio Video support for events in classrooms, conference rooms, or event spaces.