My Recently Visited Services
Help with data conversion questions, patient record questions, report location, and questions about how to run reports.
This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group
Support for loading student classes, rotations, and vacation schedules into MiDent
Help with issues or problems involving the TagURIt inventory management system.
Support for grading of clinical test cases with Qualtrics and Canvas
Help with payment plans, claims issues, and related billing questions.
Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature
Help with requests for new or changed access to Epic features or functionality for existing users. These requests require review or leadership approval.
Help specifying and ordering technology products
Help with logging in to or accessing Epic, Parallels, and related systems.
Help with Epic or Parallels slowness, freezing, disconnections, and other connectivity issues.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Access to Tableau workbooks or other data visualization products
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Design, implementation and support of web-based systems.
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Questions about moved data, past records, or patient information in the system.
Access to systems supporting remote access to Dentistry resources
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.
Printing and associated copy, scan, fax services.
Use this form for requests and issues arising from a MiDent upgrade