My Recently Visited Services
Requests to add, remove, or change permissions on other services
Report issues with existing Tableau workbooks
Dashboards and analytics projects, review and interpretation of data.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Hosting and administration of databases, physical and virtual.
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Help specifying and ordering technology products
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Classrooms, teaching labs, virtual learning environments - hardware and software
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Access to systems supporting remote access to Dentistry resources
Security assessment, education, and awareness.
Assistance with digital accessibility including training and reviews of small amounts of content.
Distribution, installation, and troubleshooting of software and licenses.
System design, architecture, and development. There are overlaps with the Web service as well as the many disciplines such as business analysis and project management that make a large project go.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Configuration of backup systems, management and scheduling of backups, and retrieval of data from those systems