My Recently Visited Services
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
FRS allows students to request input from members of faculty during clnical sessions
Access to systems supporting remote access to Dentistry resources
Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.
Network connectivity - wired, wireless, broadband... including firewalls and access.
Digital dentistry technology, including mills, signature pads, and swipe card readers
This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Printing and associated copy, scan, fax services.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature
Help with data conversion questions, patient record questions, report location, and questions about how to run reports.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Supporting the development, maintenance, and integrations for key SOD databases. This includes areas such as MiDatabase, Financial Datamart, and Dent Admin.