My Recently Visited Services
The Online Registration and Health History application facilitates patient registration so patients can enter demographic, insurance, and health history information before their appointment.
Training, communication, education, organizational change management.
Distribution, installation, and troubleshooting of software and licenses.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Help with requests for new or changed access to Epic features or functionality for existing users. These requests require review or leadership approval.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Help with logging in to or accessing Epic, Parallels, and related systems.
Help with Epic or Parallels slowness, freezing, disconnections, and other connectivity issues.
Support for loading student classes, rotations, and vacation schedules into MiDent
Access to systems supporting remote access to Dentistry resources
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Help specifying and ordering technology products
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
FRS allows students to request input from members of faculty during clnical sessions
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...