My Recently Visited Services

Problems with the MiTools intranet service - errors or system failures

Training, communication, education, organizational change management.

Access to Tableau workbooks or other data visualization products

Requests for new MiDent accounts or for changes to existing permissions visit MiTools.

System design, architecture, and development. There are overlaps with the Web service as well as the many disciplines such as business analysis and project management that make a large project go.

Assistance with digital accessibility including training and reviews of small amounts of content.

Cloud-based and local services providing storage for individuals and projects.

Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.

Requests to add, remove, or change permissions on other services

Requests for loaners, returns, or issues with those loaners

Supporting the development, maintenance, and integrations for key SOD databases. This includes areas such as MiDatabase, Financial Datamart, and Dent Admin.

Support for mobile devices such as tablets

Design, implementation and support of web-based systems.

Communication with patients. Includes the Televox voice messaging and SMS system.

Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.

Help specifying and ordering technology products

Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.

Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...