My Recently Visited Services
Requests to add, remove, or change permissions on other services
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Access to systems supporting remote access to Dentistry resources
Distribution, installation, and troubleshooting of software and licenses.
Digital dentistry technology, including mills, signature pads, and swipe card readers
Network connectivity - wired, wireless, broadband... including firewalls and access.
FRS allows students to request input from members of faculty during clnical sessions
For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.
Classrooms, teaching labs, virtual learning environments - hardware and software
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Monitoring of IT services, including the underpinning technologies.
Training, communication, education, organizational change management.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Printing and associated copy, scan, fax services.
Use this form for requests and issues arising from a MiDent upgrade