My Recently Visited Services
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
The Canvas Learning Management System, specific to School of Dentistry Applications
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Access to systems supporting remote access to Dentistry resources
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
FRS allows students to request input from members of faculty during clnical sessions
Help with technology that will support you while working off-site
Digital dentistry technology, including mills, signature pads, and swipe card readers
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Communication with patients. Includes the Televox voice messaging and SMS system.
Printing and associated copy, scan, fax services.
Requests to add, remove, or change permissions on other services
For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.
Access to Tableau workbooks or other data visualization products