My Recently Visited Services
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Preparation of documentation or communications specific to technology projects and services.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Dashboards and analytics projects, review and interpretation of data.
The Online Registration and Health History application facilitates patient registration so patients can enter demographic, insurance, and health history information before their appointment.
Training, communication, education, organizational change management.
Distribution, installation, and troubleshooting of software and licenses.
Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Help with requests for new or changed access to Epic features or functionality for existing users. These requests require review or leadership approval.
Help with logging in to or accessing Epic, Parallels, and related systems.
Help with Epic or Parallels slowness, freezing, disconnections, and other connectivity issues.
Support for loading student classes, rotations, and vacation schedules into MiDent
Access to systems supporting remote access to Dentistry resources
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Help specifying and ordering technology products
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support