My Recently Visited Services
Help with requests for new or changed access to Epic features or functionality for existing users. These requests require review or leadership approval.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.
Use this form for requests and issues arising from a MiDent upgrade
Help with data conversion questions, patient record questions, report location, and questions about how to run reports.
Help with payment plans, claims issues, and related billing questions.
Training, communication, education, organizational change management.
Access to Tableau workbooks or other data visualization products
FRS allows students to request input from members of faculty during clnical sessions
Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.
Configuration of backup systems, management and scheduling of backups, and retrieval of data from those systems
Help with technology that will support you while working off-site
Assistance with digital accessibility including training and reviews of small amounts of content.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Report issues with existing Tableau workbooks
Network connectivity - wired, wireless, broadband... including firewalls and access.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Help with issues or problems involving the TagURIt inventory management system.