My Recently Visited Services
Requests for loaners, returns, or issues with those loaners
Support for mobile devices such as tablets
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Help with technology that will support you while working off-site
Network connectivity - wired, wireless, broadband... including firewalls and access.
The Online Registration and Health History application facilitates patient registration so patients can enter demographic, insurance, and health history information before their appointment.
Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
Distribution, installation, and troubleshooting of software and licenses.
Printing and associated copy, scan, fax services.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Dashboards and analytics projects, review and interpretation of data.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Access to systems supporting remote access to Dentistry resources
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Requests to add, remove, or change permissions on other services