My Recently Visited Services
Configuration of backup systems, management and scheduling of backups, and retrieval of data from those systems
Printing and associated copy, scan, fax services.
FRS allows students to request input from members of faculty during clnical sessions
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
The Online Registration and Health History application facilitates patient registration so patients can enter demographic, insurance, and health history information before their appointment.
Use this form for requests and issues arising from a MiDent upgrade
Training, communication, education, organizational change management.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Requests to add, remove, or change permissions on other services
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Access to systems supporting remote access to Dentistry resources
Distribution, installation, and troubleshooting of software and licenses.
Digital dentistry technology, including mills, signature pads, and swipe card readers
Network connectivity - wired, wireless, broadband... including firewalls and access.
For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.
Classrooms, teaching labs, virtual learning environments - hardware and software
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.