My Recently Visited Services
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
FRS allows students to request input from members of faculty during clnical sessions
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Distribution, installation, and troubleshooting of software and licenses.
Help specifying and ordering technology products
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Problems with the MiTools intranet service - errors or system failures
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Help with issues or problems involving the TagURIt inventory management system.
Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.
This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Dashboards and analytics projects, review and interpretation of data.
Help with logging in to or accessing Epic, Parallels, and related systems.
Support for mobile devices such as tablets
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Help with payment plans, claims issues, and related billing questions.