My Recently Visited Services
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.
Help specifying and ordering technology products
Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.
Provision of data, storage, or computational power for research.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
FRS allows students to request input from members of faculty during clnical sessions
The Online Registration and Health History application facilitates patient registration so patients can enter demographic, insurance, and health history information before their appointment.
Requests to add, remove, or change permissions on other services
Security assessment, education, and awareness.
Help with requests for new or changed access to Epic features or functionality for existing users. These requests require review or leadership approval.
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Report issues with existing Tableau workbooks
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Help with payment plans, claims issues, and related billing questions.
Requests for loaners, returns, or issues with those loaners
Help with Epic or Parallels slowness, freezing, disconnections, and other connectivity issues.