My Recently Visited Services
Use this form for requests and issues arising from a MiDent upgrade
Digital dentistry technology, including mills, signature pads, and swipe card readers
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Access to systems supporting remote access to Dentistry resources
Printing and associated copy, scan, fax services.
For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Report issues with existing Tableau workbooks
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
FRS allows students to request input from members of faculty during clnical sessions
Monitoring of IT services, including the underpinning technologies.
Statistical and analytic support for research projects.
Consulting and support for the MiDent (axiUm) Finance modules. This effort is in partnership with the Dental Billing Office and Finance Team.