My Recently Visited Services
Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.
Printing and associated copy, scan, fax services.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
FRS allows students to request input from members of faculty during clnical sessions
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.
Supporting the development, maintenance, and integrations for key SOD databases. This includes areas such as MiDatabase, Financial Datamart, and Dent Admin.
Access to systems supporting remote access to Dentistry resources
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Questions about system setup, build, or behavior that seems different than expected.
Help specifying and ordering technology products
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Requests for loaners, returns, or issues with those loaners
Classrooms, teaching labs, virtual learning environments - hardware and software
Dashboards and analytics projects, review and interpretation of data.