My Recently Visited Services
Questions about system setup, build, or behavior that seems different than expected.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Monitoring of IT services, including the underpinning technologies.
Problems with the MiTools intranet service - errors or system failures
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature
Consulting and support for the MiDent (axiUm) Finance modules. This effort is in partnership with the Dental Billing Office and Finance Team.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group
Digital dentistry technology, including mills, signature pads, and swipe card readers
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Classrooms, teaching labs, virtual learning environments - hardware and software
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Help with data conversion questions, patient record questions, report location, and questions about how to run reports.
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
FRS allows students to request input from members of faculty during clnical sessions
Communication with patients. Includes the Televox voice messaging and SMS system.
Hosting and administration of databases, physical and virtual.
Access to systems supporting remote access to Dentistry resources