My Recently Visited Services

This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group


Problems with the MiTools intranet service - errors or system failures


Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.


Distribution, installation, and troubleshooting of software and licenses.


Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...


Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.


Printing and associated copy, scan, fax services.


Help with Epic or Parallels slowness, freezing, disconnections, and other connectivity issues.


Help with logging in to or accessing Epic, Parallels, and related systems.


Help with issues or problems involving the TagURIt inventory management system.


This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.


Get assistance with software selection, purchasing, and licensing within the School of Dentistry.


FRS allows students to request input from members of faculty during clnical sessions


Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support


Configuration of backup systems, management and scheduling of backups, and retrieval of data from those systems


Audio Video support for events in classrooms, conference rooms, or event spaces.


Imaging services including MiPACS, Dolphin, Primescan, and Omnicams


Cloud-based and local services providing storage for individuals and projects.


This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students


Help specifying and ordering technology products


Zoom, BlueJeans, Google Video Solutions