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Access to Tableau workbooks or other data visualization products
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
The Canvas Learning Management System, specific to School of Dentistry Applications
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Requests to add, remove, or change permissions on other services
System design, architecture, and development. There are overlaps with the Web service as well as the many disciplines such as business analysis and project management that make a large project go.
Support for grading of clinical test cases with Qualtrics and Canvas
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Network connectivity - wired, wireless, broadband... including firewalls and access.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Support for mobile devices such as tablets
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Printing and associated copy, scan, fax services.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.