My Recently Visited Services

Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature

Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.

Help with issues or problems involving the TagURIt inventory management system.

Help with requests for new or changed access to Epic features or functionality for existing users. These requests require review or leadership approval.

Help with Epic or Parallels slowness, freezing, disconnections, and other connectivity issues.

The Online Registration and Health History application facilitates patient registration so patients can enter demographic, insurance, and health history information before their appointment.

The University of Michigan's Learning Management System

Requests for new MiDent accounts or for changes to existing permissions visit MiTools.

FRS allows students to request input from members of faculty during clnical sessions

Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.

Access to Tableau workbooks or other data visualization products

Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.

How to questions or training related

Extracts and management of data sets

This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.

Questions about moved data, past records, or patient information in the system.

Help with payment plans, claims issues, and related billing questions.

The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation

Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.

Report issues with existing Tableau workbooks

Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support

Consulting and support for the MiDent (axiUm) Finance modules. This effort is in partnership with the Dental Billing Office and Finance Team.

Requests to add, remove, or change permissions on other services