My Recently Visited Services
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
FRS allows students to request input from members of faculty during clnical sessions
Help with data conversion questions, patient record questions, report location, and questions about how to run reports.
Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.
Network connectivity - wired, wireless, broadband... including firewalls and access.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Supporting the development, maintenance, and integrations for key SOD databases. This includes areas such as MiDatabase, Financial Datamart, and Dent Admin.
Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Report issues with existing Tableau workbooks
Help specifying and ordering technology products
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Help with payment plans, claims issues, and related billing questions.
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Audio Video support for events in classrooms, conference rooms, or event spaces.
Preparation of documentation or communications specific to technology projects and services.
Communication with patients. Includes the Televox voice messaging and SMS system.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Requests to add, remove, or change permissions on other services