My Recently Visited Services
Training, communication, education, organizational change management.
Distribution, installation, and troubleshooting of software and licenses.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Supporting the development, maintenance, and integrations for key SOD databases. This includes areas such as MiDatabase, Financial Datamart, and Dent Admin.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
FRS allows students to request input from members of faculty during clnical sessions
For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Help with requests for new or changed access to Epic features or functionality for existing users. These requests require review or leadership approval.
Design, implementation and support of web-based systems.
The Online Registration and Health History application facilitates patient registration so patients can enter demographic, insurance, and health history information before their appointment.
Problems with the MiTools intranet service - errors or system failures
This is the eRx system currently in use through Dr. First. This application is integrated with axiUm. This is also for providing normal and EPCS levels of access.
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.