My Recently Visited Services

How to questions or training related


Help specifying and ordering technology products


This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.


Requests for new MiDent accounts or for changes to existing permissions visit MiTools.


Help with data conversion questions, patient record questions, report location, and questions about how to run reports.


Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.


Help with payment plans, claims issues, and related billing questions.


Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.


Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.


Audio Video support for events in classrooms, conference rooms, or event spaces.


Preparation of documentation or communications specific to technology projects and services.


Communication with patients. Includes the Televox voice messaging and SMS system.


Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature


Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...


Requests to add, remove, or change permissions on other services


Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.


Hosting and administration of databases, physical and virtual.


Printing and associated copy, scan, fax services.


Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.


Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.


Network connectivity - wired, wireless, broadband... including firewalls and access.


This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group