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Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
System design, architecture, and development. There are overlaps with the Web service as well as the many disciplines such as business analysis and project management that make a large project go.
Hosting and administration of databases, physical and virtual.
Help specifying and ordering technology products
Support for grading of clinical test cases with Qualtrics and Canvas
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Printing and associated copy, scan, fax services.
Distribution, installation, and troubleshooting of software and licenses.
Training, communication, education, organizational change management.
Supporting the development, maintenance, and integrations for key SOD databases. This includes areas such as MiDatabase, Financial Datamart, and Dent Admin.
The Online Registration and Health History application facilitates patient registration so patients can enter demographic, insurance, and health history information before their appointment.
Communication with patients. Includes the Televox voice messaging and SMS system.
Audio Video support for events in classrooms, conference rooms, or event spaces.
Classrooms, teaching labs, virtual learning environments - hardware and software
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group
Support for mobile devices such as tablets