My Recently Visited Services

Security assessment, education, and awareness.


Zoom, BlueJeans, Google Video Solutions


Problems with the MiTools intranet service - errors or system failures


Hard and soft phones, phone trees and voice prompts


Access to systems supporting remote access to Dentistry resources


Requests for new MiDent accounts or for changes to existing permissions.


Consulting and support for the MiDent (axiUm) Finance modules. This effort is in partnership with the Dental Billing Office and Finance Team.


Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support


The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation


Monitoring of IT services, including the underpinning technologies.


Support for grading of clinical test cases with Qualtrics and Canvas


Configuration of backup systems, management and scheduling of backups, and retrieval of data from those systems


This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.


FRS allows students to request input from members of faculty during clnical sessions


Training, communication, education, organizational change management.


Help specifying and ordering technology products


Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.


Distribution, installation, and troubleshooting of software and licenses.