My Recently Visited Services
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Classrooms, teaching labs, virtual learning environments - hardware and software
Support for mobile devices such as tablets
Access to systems supporting remote access to Dentistry resources
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Dashboards and analytics projects, review and interpretation of data.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
FRS allows students to request input from members of faculty during clnical sessions
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Help specifying and ordering technology products
Problems with the MiTools intranet service - errors or system failures
Requests for loaners, returns, or issues with those loaners
Printing and associated copy, scan, fax services.
For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.