My Recently Visited Services
Classrooms, teaching labs, virtual learning environments - hardware and software
Printing and associated copy, scan, fax services.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
The Canvas Learning Management System, specific to School of Dentistry Applications
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Requests to add, remove, or change permissions on other services
FRS allows students to request input from members of faculty during clnical sessions
Statistical and analytic support for research projects.
Supporting the development, maintenance, and integrations for key SOD databases. This includes areas such as MiDatabase, Financial Datamart, and Dent Admin.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Audio Video support for events in classrooms, conference rooms, or event spaces.
Consulting and support for the MiDent (axiUm) Finance modules. This effort is in partnership with the Dental Billing Office and Finance Team.
Cloud-based and local services providing storage for individuals and projects.
Configuration of backup systems, management and scheduling of backups, and retrieval of data from those systems
Access to systems supporting remote access to Dentistry resources