My Recently Visited Services

Help with logging in to or accessing Epic, Parallels, and related systems.


This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.


Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.


The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation


Problems with the MiTools intranet service - errors or system failures


Requests for new MiDent accounts or for changes to existing permissions visit MiTools.


Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.


Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.


Requests to add, remove, or change permissions on other services


Help with issues or problems involving the TagURIt inventory management system.


Help with requests for new or changed access to Epic features or functionality for existing users. These requests require review or leadership approval.


Use this form for requests and issues arising from a MiDent upgrade


Zoom, BlueJeans, Google Video Solutions


Printing and associated copy, scan, fax services.


Classrooms, teaching labs, virtual learning environments - hardware and software


Assistance with digital accessibility including training and reviews of small amounts of content.


Support for loading student classes, rotations, and vacation schedules into MiDent


Consulting and support for the MiDent (axiUm) Finance modules. This effort is in partnership with the Dental Billing Office and Finance Team.


Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support


FRS allows students to request input from members of faculty during clnical sessions