My Recently Visited Services
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Digital dentistry technology, including mills, signature pads, and swipe card readers
Distribution, installation, and troubleshooting of software and licenses.
Printing and associated copy, scan, fax services.
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Classrooms, teaching labs, virtual learning environments - hardware and software
Consulting and support for the MiDent (axiUm) Finance modules. This effort is in partnership with the Dental Billing Office and Finance Team.
Design, implementation and support of web-based systems.
Configuration of backup systems, management and scheduling of backups, and retrieval of data from those systems
Communication with patients. Includes the Televox voice messaging and SMS system.
Cloud-based and local services providing storage for individuals and projects.
Audio Video support for events in classrooms, conference rooms, or event spaces.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
The Canvas Learning Management System, specific to School of Dentistry Applications
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students