My Recently Visited Services
Help with logging in to or accessing Epic, Parallels, and related systems.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Assistance with digital accessibility including training and reviews of small amounts of content.
Hosting and administration of databases, physical and virtual.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Help with technology that will support you while working off-site
FRS allows students to request input from members of faculty during clnical sessions
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
The Online Registration and Health History application facilitates patient registration so patients can enter demographic, insurance, and health history information before their appointment.
Problems with the MiTools intranet service - errors or system failures
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Requests for loaners, returns, or issues with those loaners