My Recently Visited Services
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Requests for loaners, returns, or issues with those loaners
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Support for mobile devices such as tablets
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
Help specifying and ordering technology products
Audio Video support for events in classrooms, conference rooms, or event spaces.
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature
Support for grading of clinical test cases with Qualtrics and Canvas
Configuration of backup systems, management and scheduling of backups, and retrieval of data from those systems
System design, architecture, and development. There are overlaps with the Web service as well as the many disciplines such as business analysis and project management that make a large project go.
Access to systems supporting remote access to Dentistry resources
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Classrooms, teaching labs, virtual learning environments - hardware and software