My Recently Visited Services
This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group
This is the eRx system currently in use through Dr. First. This application is integrated with axiUm. This is also for providing normal and EPCS levels of access.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Digital dentistry technology, including mills, signature pads, and swipe card readers
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Access to systems supporting remote access to Dentistry resources
Help with payment plans, claims issues, and related billing questions.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature
Printing and associated copy, scan, fax services.
Consulting and support for the MiDent (axiUm) Finance modules. This effort is in partnership with the Dental Billing Office and Finance Team.
Dashboards and analytics projects, review and interpretation of data.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Requests for loaners, returns, or issues with those loaners
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Provision of data, storage, or computational power for research.
Communication with patients. Includes the Televox voice messaging and SMS system.