My Recently Visited Services
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Statistical and analytic support for research projects.
Provision of data, storage, or computational power for research.
Printing and associated copy, scan, fax services.
Support for grading of clinical test cases with Qualtrics and Canvas
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Access to systems supporting remote access to Dentistry resources
System design, architecture, and development. There are overlaps with the Web service as well as the many disciplines such as business analysis and project management that make a large project go.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Requests to add, remove, or change permissions on other services
Cloud-based and local services providing storage for individuals and projects.
Communication with patients. Includes the Televox voice messaging and SMS system.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Help specifying and ordering technology products
Assistance with digital accessibility including training and reviews of small amounts of content.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
Configuration of backup systems, management and scheduling of backups, and retrieval of data from those systems
Requests for loaners, returns, or issues with those loaners