My Recently Visited Services
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Classrooms, teaching labs, virtual learning environments - hardware and software
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
The Online Registration and Health History application facilitates patient registration so patients can enter demographic, insurance, and health history information before their appointment.
Help with Epic or Parallels slowness, freezing, disconnections, and other connectivity issues.
Help with issues or problems involving the TagURIt inventory management system.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Help with logging in to or accessing Epic, Parallels, and related systems.
Questions about moved data, past records, or patient information in the system.
Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.
Help with data conversion questions, patient record questions, report location, and questions about how to run reports.
This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group
Help with requests for new or changed access to Epic features or functionality for existing users. These requests require review or leadership approval.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Assistance with digital accessibility including training and reviews of small amounts of content.
Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Printing and associated copy, scan, fax services.
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature