My Recently Visited Services
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Requests to add, remove, or change permissions on other services
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
Hosting and administration of databases, physical and virtual.
Printing and associated copy, scan, fax services.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Help specifying and ordering technology products
Network connectivity - wired, wireless, broadband... including firewalls and access.
This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group
FRS allows students to request input from members of faculty during clnical sessions
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Help with payment plans, claims issues, and related billing questions.
Access to systems supporting remote access to Dentistry resources
Help with data conversion questions, patient record questions, report location, and questions about how to run reports.
Support for loading student classes, rotations, and vacation schedules into MiDent
Access to Tableau workbooks or other data visualization products
Digital dentistry technology, including mills, signature pads, and swipe card readers
Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.