My Recently Visited Services
Classrooms, teaching labs, virtual learning environments - hardware and software
Preparation of documentation or communications specific to technology projects and services.
Use this form for requests and issues arising from a MiDent upgrade
Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Audio Video support for events in classrooms, conference rooms, or event spaces.
Help with Epic or Parallels connectivity, slowness or freezing, and issues with the Tagurit inventory management system.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Access to systems supporting remote access to Dentistry resources
Printing and associated copy, scan, fax services.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Communication with patients. Includes the Televox voice messaging and SMS system.
Requests to add, remove, or change permissions on other services
Questions about system setup, build, or behavior that seems different than expected.
Design, implementation and support of web-based systems.
For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.