My Recently Visited Services
Network connectivity - wired, wireless, broadband... including firewalls and access.
FRS allows students to request input from members of faculty during clnical sessions
Help with payment plans, claims issues, and related billing questions.
Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.
Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Security assessment, education, and awareness.
The Online Registration and Health History application facilitates patient registration so patients can enter demographic, insurance, and health history information before their appointment.
Support for mobile devices such as tablets
Help with logging in to or accessing Epic, Parallels, and related systems.