My Recently Visited Services
Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.
Digital dentistry technology, including mills, signature pads, and swipe card readers
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Configuration of backup systems, management and scheduling of backups, and retrieval of data from those systems
FRS allows students to request input from members of faculty during clnical sessions
Network connectivity - wired, wireless, broadband... including firewalls and access.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Help with issues or problems involving the TagURIt inventory management system.
Provision of data, storage, or computational power for research.
Help with data conversion questions, patient record questions, report location, and questions about how to run reports.
Help with Epic or Parallels slowness, freezing, disconnections, and other connectivity issues.
Help with logging in to or accessing Epic, Parallels, and related systems.
Printing and associated copy, scan, fax services.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Classrooms, teaching labs, virtual learning environments - hardware and software