My Recently Visited Services
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Help with logging in to or accessing Epic, Parallels, and related systems.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Help with payment plans, claims issues, and related billing questions.
Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Help with Epic or Parallels slowness, freezing, disconnections, and other connectivity issues.
Security assessment, education, and awareness.
Network connectivity - wired, wireless, broadband... including firewalls and access.
Help with requests for new or changed access to Epic features or functionality for existing users. These requests require review or leadership approval.
Support for grading of clinical test cases with Qualtrics and Canvas
Access to Tableau workbooks or other data visualization products