My Recently Visited Services
The Canvas Learning Management System, specific to School of Dentistry Applications
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
The Online Registration and Health History application facilitates patient registration so patients can enter demographic, insurance, and health history information before their appointment.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Distribution, installation, and troubleshooting of software and licenses.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Access to systems supporting remote access to Dentistry resources
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Hosting and administration of databases, physical and virtual.
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature
Help specifying and ordering technology products
FRS allows students to request input from members of faculty during clnical sessions
Supporting the development, maintenance, and integrations for key SOD databases. This includes areas such as MiDatabase, Financial Datamart, and Dent Admin.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Support for mobile devices such as tablets
Report issues with existing Tableau workbooks