My Recently Visited Services
Support for mobile devices such as tablets
Requests for loaners, returns, or issues with those loaners
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Statistical and analytic support for research projects.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Preparation of documentation or communications specific to technology projects and services.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Assistance with digital accessibility including training and reviews of small amounts of content.
Monitoring of IT services, including the underpinning technologies.
Problems with the MiTools intranet service - errors or system failures
Training, communication, education, organizational change management.
Access to Tableau workbooks or other data visualization products
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
System design, architecture, and development. There are overlaps with the Web service as well as the many disciplines such as business analysis and project management that make a large project go.
Cloud-based and local services providing storage for individuals and projects.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Requests to add, remove, or change permissions on other services
Supporting the development, maintenance, and integrations for key SOD databases. This includes areas such as MiDatabase, Financial Datamart, and Dent Admin.
Design, implementation and support of web-based systems.
Communication with patients. Includes the Televox voice messaging and SMS system.