My Recently Visited Services
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Access to systems supporting remote access to Dentistry resources
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Network connectivity - wired, wireless, broadband... including firewalls and access.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Problems with the MiTools intranet service - errors or system failures
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Dashboards and analytics projects, review and interpretation of data.
Communication with patients. Includes the Televox voice messaging and SMS system.
Requests to add, remove, or change permissions on other services
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Help specifying and ordering technology products