My Recently Visited Services

Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...

Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.

Access to systems supporting remote access to Dentistry resources

Requests for loaners, returns, or issues with those loaners

Digital dentistry technology, including mills, signature pads, and swipe card readers

Hard and soft phones, phone trees and voice prompts

Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.

How to questions or training related

The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation

This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.

Provision of data, storage, or computational power for research.

Communication with patients. Includes the Televox voice messaging and SMS system.

Software supporting research efforts

This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students

This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group

Network connectivity - wired, wireless, broadband... including firewalls and access.

Preparation of documentation or communications specific to technology projects and services.

Help with data conversion questions, patient record questions, report location, and questions about how to run reports.

Requests to add, remove, or change permissions on other services

Help with scanners, printers, signature pads, computers, and other equipment used at the workstation.

Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.