My Recently Visited Services
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Orders, documentation, encounters, chart navigation, provider workflow questions, inbasket, Treatment planning, step codes
Report issues with existing Tableau workbooks
Suspected Epic configuration issue, build issue, unexpected behavior
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Login failures, Okta, MFA, Hyperspace launch, Parallels issues, account provisioning
Slow response, screen refresh concerns, timeouts, connectivity concerns, service availability observations
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
MiPACS Web, MiPACS Local, Romexis, FDI, external systems, Lookback Tool, Sensors, interfaces, printing integrations
Questions regarding migrated, historical, or patient-related information
Signature pads, scanners, printers, PCs, peripherals, LWS record-related
Check-in, coverage, charging, Financial arrangement, claims, payment posting, scheduling
Problems with the MiTools intranet service - errors or system failures
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Monitoring of IT services, including the underpinning technologies.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...