My Recently Visited Services
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
The Canvas Learning Management System, specific to School of Dentistry Applications
Monitoring of IT services, including the underpinning technologies.
Use this form for requests and issues arising from a MiDent upgrade
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Help specifying and ordering technology products
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Distribution, installation, and troubleshooting of software and licenses.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
FRS allows students to request input from members of faculty during clnical sessions
Requests to add, remove, or change permissions on other services
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Help with requests for new or changed access to Epic features or functionality for existing users. These requests require review or leadership approval.
Support for mobile devices such as tablets