My Recently Visited Services
Access to systems supporting remote access to Dentistry resources
For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Preparation of documentation or communications specific to technology projects and services.
FRS allows students to request input from members of faculty during clnical sessions
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Requests to add, remove, or change permissions on other services
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Help with requests for new or changed access to Epic features or functionality for existing users. These requests require review or leadership approval.
Problems with the MiTools intranet service - errors or system failures
Classrooms, teaching labs, virtual learning environments - hardware and software
Help with Epic or Parallels slowness, freezing, disconnections, and other connectivity issues.
Help specifying and ordering technology products
Requests for loaners, returns, or issues with those loaners
Network connectivity - wired, wireless, broadband... including firewalls and access.
Support for mobile devices such as tablets
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.