My Recently Visited Services
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Printing and associated copy, scan, fax services.
Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.
Security assessment, education, and awareness.
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Cloud-based and local services providing storage for individuals and projects.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Access to Tableau workbooks or other data visualization products
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.
Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Access to systems supporting remote access to Dentistry resources
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.