My Recently Visited Services
Help with payment plans, claims issues, and related billing questions.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
FRS allows students to request input from members of faculty during clnical sessions
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Distribution, installation, and troubleshooting of software and licenses.
Classrooms, teaching labs, virtual learning environments - hardware and software
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Design, implementation and support of web-based systems.
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature
Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.
Training, communication, education, organizational change management.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Access to Tableau workbooks or other data visualization products
Requests for loaners, returns, or issues with those loaners
Support for mobile devices such as tablets
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Access to systems supporting remote access to Dentistry resources
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
The Online Registration and Health History application facilitates patient registration so patients can enter demographic, insurance, and health history information before their appointment.