My Recently Visited Services
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
FRS allows students to request input from members of faculty during clnical sessions
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Monitoring of IT services, including the underpinning technologies.
Statistical and analytic support for research projects.
Consulting and support for the MiDent (axiUm) Finance modules. This effort is in partnership with the Dental Billing Office and Finance Team.
Requests to add, remove, or change permissions on other services
Report issues with existing Tableau workbooks
Dashboards and analytics projects, review and interpretation of data.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Hosting and administration of databases, physical and virtual.
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Help specifying and ordering technology products
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Classrooms, teaching labs, virtual learning environments - hardware and software
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Access to systems supporting remote access to Dentistry resources