My Recently Visited Services
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Security assessment, education, and awareness.
Access to Tableau workbooks or other data visualization products
Help specifying and ordering technology products
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Training, communication, education, organizational change management.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Problems with the MiTools intranet service - errors or system failures
FRS allows students to request input from members of faculty during clnical sessions
Dashboards and analytics projects, review and interpretation of data.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Distribution, installation, and troubleshooting of software and licenses.
Communication with patients. Includes the Televox voice messaging and SMS system.
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Access to systems supporting remote access to Dentistry resources
Report issues with existing Tableau workbooks