My Recently Visited Services
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
The Online Registration and Health History application facilitates patient registration so patients can enter demographic, insurance, and health history information before their appointment.
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Distribution, installation, and troubleshooting of software and licenses.
Help specifying and ordering technology products
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Supporting the development, maintenance, and integrations for key SOD databases. This includes areas such as MiDatabase, Financial Datamart, and Dent Admin.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Printing and associated copy, scan, fax services.
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature
Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
Communication with patients. Includes the Televox voice messaging and SMS system.
Problems with the MiTools intranet service - errors or system failures
Help with technology that will support you while working off-site
Help with logging in to or accessing Epic, Parallels, and related systems.