My Recently Visited Services

Help with Epic or Parallels slowness, freezing, disconnections, and other connectivity issues.

Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.

Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...

Access to systems supporting remote access to Dentistry resources

Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.

The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation

Digital dentistry technology, including mills, signature pads, and swipe card readers

This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students

This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.

Design, implementation and support of web-based systems.

Printing and associated copy, scan, fax services.

Help with requests for new or changed access to Epic features or functionality for existing users. These requests require review or leadership approval.

Help with logging in to or accessing Epic, Parallels, and related systems.

Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.

Questions about moved data, past records, or patient information in the system.

Report issues with existing Tableau workbooks

Help with scanners, printers, signature pads, computers, and other equipment used at the workstation.

The Canvas Learning Management System, specific to School of Dentistry Applications

Support for loading student classes, rotations, and vacation schedules into MiDent

Imaging services including MiPACS, Dolphin, Primescan, and Omnicams

Help with technology that will support you while working off-site

For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.

Audio Video support for events in classrooms, conference rooms, or event spaces.