My Recently Visited Services

How to questions or training related


Digital dentistry technology, including mills, signature pads, and swipe card readers


Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.


This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group


Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.


Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.


Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.


Printing and associated copy, scan, fax services.


This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students


Zoom, BlueJeans, Google Video Solutions


Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.


Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature


The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation


FRS allows students to request input from members of faculty during clnical sessions


Help with data conversion questions, patient record questions, report location, and questions about how to run reports.


Network connectivity - wired, wireless, broadband... including firewalls and access.


Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.


Supporting the development, maintenance, and integrations for key SOD databases. This includes areas such as MiDatabase, Financial Datamart, and Dent Admin.


Requests for new MiDent accounts or for changes to existing permissions visit MiTools.


Report issues with existing Tableau workbooks


Help specifying and ordering technology products


This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.