My Recently Visited Services

Help with Epic or Parallels slowness, freezing, disconnections, and other connectivity issues.


Help with requests for new or changed access to Epic features or functionality for existing users. These requests require review or leadership approval.


The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation


Design, implementation and support of web-based systems.


Help with issues or problems involving the TagURIt inventory management system.


Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.


This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group


Questions about moved data, past records, or patient information in the system.


Requests for new MiDent accounts or for changes to existing permissions visit MiTools.


Access to systems supporting remote access to Dentistry resources


Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...


Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.


Printing and associated copy, scan, fax services.


Use this form for requests and issues arising from a MiDent upgrade


How to questions or training related


Help with payment plans, claims issues, and related billing questions.


FRS allows students to request input from members of faculty during clnical sessions


Digital dentistry technology, including mills, signature pads, and swipe card readers


Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.


Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.


Classrooms, teaching labs, virtual learning environments - hardware and software


This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students


This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.