My Recently Visited Services
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Support for mobile devices such as tablets
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Help with technology that will support you while working off-site
This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group
Support for loading student classes, rotations, and vacation schedules into MiDent
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Assistance with digital accessibility including training and reviews of small amounts of content.
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Requests for loaners, returns, or issues with those loaners
Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
System design, architecture, and development. There are overlaps with the Web service as well as the many disciplines such as business analysis and project management that make a large project go.
Requests to add, remove, or change permissions on other services
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Printing and associated copy, scan, fax services.
Configuration of backup systems, management and scheduling of backups, and retrieval of data from those systems
Digital dentistry technology, including mills, signature pads, and swipe card readers