My Recently Visited Services
Questions about moved data, past records, or patient information in the system.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Requests to add, remove, or change permissions on other services
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Consulting and support for the MiDent (axiUm) Finance modules. This effort is in partnership with the Dental Billing Office and Finance Team.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Help with issues or problems involving the TagURIt inventory management system.
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Help with logging in to or accessing Epic, Parallels, and related systems.
Network connectivity - wired, wireless, broadband... including firewalls and access.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature
Support for grading of clinical test cases with Qualtrics and Canvas
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Support for loading student classes, rotations, and vacation schedules into MiDent
Help with requests for new or changed access to Epic features or functionality for existing users. These requests require review or leadership approval.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Requests for loaners, returns, or issues with those loaners
Assistance with digital accessibility including training and reviews of small amounts of content.