My Recently Visited Services
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Digital dentistry technology, including mills, signature pads, and swipe card readers
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
FRS allows students to request input from members of faculty during clnical sessions
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Assistance with digital accessibility including training and reviews of small amounts of content.
Requests for loaners, returns, or issues with those loaners
This is the eRx system currently in use through Dr. First. This application is integrated with axiUm. This is also for providing normal and EPCS levels of access.
Consulting and support for the MiDent (axiUm) Finance modules. This effort is in partnership with the Dental Billing Office and Finance Team.
Distribution, installation, and troubleshooting of software and licenses.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Support for grading of clinical test cases with Qualtrics and Canvas
Support for loading student classes, rotations, and vacation schedules into MiDent
Access to systems supporting remote access to Dentistry resources
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.