My Recently Visited Services
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Help with logging in to or accessing Epic, Parallels, and related systems.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Classrooms, teaching labs, virtual learning environments - hardware and software
Requests to add, remove, or change permissions on other services
Help with payment plans, claims issues, and related billing questions.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Problems with the MiTools intranet service - errors or system failures
Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.
Communication with patients. Includes the Televox voice messaging and SMS system.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Questions about moved data, past records, or patient information in the system.
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Help with requests for new or changed access to Epic features or functionality for existing users. These requests require review or leadership approval.
Printing and associated copy, scan, fax services.
Use this form for requests and issues arising from a MiDent upgrade
Design, implementation and support of web-based systems.
FRS allows students to request input from members of faculty during clnical sessions