My Recently Visited Services

Get assistance with software selection, purchasing, and licensing within the School of Dentistry.


Configuration of backup systems, management and scheduling of backups, and retrieval of data from those systems


Audio Video support for events in classrooms, conference rooms, or event spaces.


Communication with patients. Includes the Televox voice messaging and SMS system.


Design, implementation and support of web-based systems.


Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support


Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.


This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students


Requests to add, remove, or change permissions on other services


Problems with the MiTools intranet service - errors or system failures


This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.


Hard and soft phones, phone trees and voice prompts


Distribution, installation, and troubleshooting of software and licenses.


The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation


Access to systems supporting remote access to Dentistry resources


Help with technology that will support you while working off-site


Digital dentistry technology, including mills, signature pads, and swipe card readers


Broadcasting, video recording, and media production.


Classrooms, teaching labs, virtual learning environments - hardware and software


Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.


Use this form for requests and issues arising from a MiDent upgrade