My Recently Visited Services
Questions about system setup, build, or behavior that seems different than expected.
Support for loading student classes, rotations, and vacation schedules into MiDent
Help with data conversion questions, patient record questions, report location, and questions about how to run reports.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
Communication with patients. Includes the Televox voice messaging and SMS system.
Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
Training, communication, education, organizational change management.
FRS allows students to request input from members of faculty during clnical sessions
Help with payment plans, claims issues, and related billing questions.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.
Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.
Printing and associated copy, scan, fax services.
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Supporting the development, maintenance, and integrations for key SOD databases. This includes areas such as MiDatabase, Financial Datamart, and Dent Admin.