My Recently Visited Services
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Network connectivity - wired, wireless, broadband... including firewalls and access.
Help with Epic or Parallels connectivity, slowness or freezing, and issues with the Tagurit inventory management system.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
System design, architecture, and development. There are overlaps with the Web service as well as the many disciplines such as business analysis and project management that make a large project go.
FRS allows students to request input from members of faculty during clnical sessions
Dashboards and analytics projects, review and interpretation of data.
Support for grading of clinical test cases with Qualtrics and Canvas
The Canvas Learning Management System, specific to School of Dentistry Applications
Requests to add, remove, or change permissions on other services
Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.
Help specifying and ordering technology products
Questions about system setup, build, or behavior that seems different than expected.
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.