My Recently Visited Services
Classrooms, teaching labs, virtual learning environments - hardware and software
Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
Help with technology that will support you while working off-site
Configuration of backup systems, management and scheduling of backups, and retrieval of data from those systems
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Printing and associated copy, scan, fax services.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Access to systems supporting remote access to Dentistry resources
Security assessment, education, and awareness.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Digital dentistry technology, including mills, signature pads, and swipe card readers
Support for loading student classes, rotations, and vacation schedules into MiDent
Consulting and support for the MiDent (axiUm) Finance modules. This effort is in partnership with the Dental Billing Office and Finance Team.
Supporting the development, maintenance, and integrations for key SOD databases. This includes areas such as MiDatabase, Financial Datamart, and Dent Admin.