My Recently Visited Services
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Problems with the MiTools intranet service - errors or system failures
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Help with logging in to or accessing Epic, Parallels, and related systems.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Distribution, installation, and troubleshooting of software and licenses.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
FRS allows students to request input from members of faculty during clnical sessions
Access to systems supporting remote access to Dentistry resources
Access to Tableau workbooks or other data visualization products
Printing and associated copy, scan, fax services.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Help with issues or problems involving the TagURIt inventory management system.
Help with requests for new or changed access to Epic features or functionality for existing users. These requests require review or leadership approval.
Help with Epic or Parallels slowness, freezing, disconnections, and other connectivity issues.