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Support for the access equipment including card readers used on residence halls exterior doors and interior doors that separate public and private spaces.

Support for Symplicity Advocate campus data interfaces and integration into campus environment (shibboleth, management of data feeds to and from Advocate with student and housing records, FSL/RIG, and SAPAC). Advocate is the case management and Clery reporting application used in support of student conflict resolution processes.

Support for AV in residence hall classrooms and in Student Life conference rooms, huddle spaces, and meeting rooms.

Business process analysis
Business process mapping
Business process improvement & automation

Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.

Support for CS Gold - servers, desktop applications, application configuration and functionality, reports.

Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance (eg. Data access requests) when offered as a service.

This service connects vendor, cloud applications, business platforms, and web applications with Student Life and U-M enterprise data.

Specific business unit systems, platforms, and applications are listed as separate services.

Support for the digital signage (four winds) software and maintenance for the digital signage hardware. Content is provided by the individual units.

Support for University Unions EMS - servers, client, website, application configuration and functionality, and billing macros.

Support for Database, Desktop Client Support (if MiWorkspace needs an escalation path), Server Netcatering Monitor tasks.

Supports the Database server and provides some client support (MDS System Support).

Support for the Fraternity and Sorority Life RIG application which is used for managing eligibility around rush.

For use for general services that do not fall under any other category.