My Recently Visited Services

General consultation and support for Student Life units to solve business problems, improve efficiency, or implement automation's or technologies.

Support for University Unions EMS - servers, client, website, application configuration and functionality, and billing macros.

Support for Symplicity Advocate campus data interfaces and integration into campus environment (shibboleth, management of data feeds to and from Advocate with student and housing records, FSL/RIG, and SAPAC). Advocate is the case management and Clery reporting application used in support of student conflict resolution processes.

Support for Student Life departmental websites that are externally facing and accessible by anyone.

Marketing Cloud is the mass communication tool of choice for Student Life.

Compliance, documentation, and general requests related to the Student Life Technology Community of Practice.

Support for Student Life websites that are internally facing and only accessible by Student Life staff.

Happening @ Michigan is the most comprehensive events calendar at the University of Michigan.

Support is provided for Student Life provided iPads. Best effort support is provided for other types of mobile devices.

Support for general Student Life web applications & related integrations like Student Org Reservations, SOAS Account System, COI/COC, Housing Web FIXIT.

Support for GET - servers, desktop & mobile applications, application configuration and functionality, reports.

Support for Student Life units in working with ITS around networking requests.

Support for Transact- servers, desktop applications, application configuration and functionality, and reports.

Support for CS Gold - servers, desktop applications, application configuration and functionality, reports.

Supports the Database server and provides some client support (MDS System Support).

The Salesforce Student Org is also used by several academic units across campus to manage their recruitment activities. Non-Student Life customers should be routed here.

For use for general services that do not fall under any other category.

Sessions @ Michigan enables the University community to manage registration and attendance for their on-campus events.

Supports the server, software, remote access and the upgrade & repair of the Kiosk.

Support for RecSports Fusion - servers, client, website, card readers, and barcode scanners.

Support for the point of sale devices for Michigan Dining locations which include aeros, cash drawers, credit card devices and pole displays.

Unit IT Liaison, Risk Assessment & Compliance, Monitoring, Data Loss Prevention, System & Application Security Patching.

Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.

Support for the digital signage (four winds) software and maintenance for the digital signage hardware. Content is provided by the individual units.