My Recently Visited Services

Support for Symplicity Advocate campus data interfaces and integration into campus environment (shibboleth, management of data feeds to and from Advocate with student and housing records, FSL/RIG, and SAPAC). Advocate is the case management and Clery reporting application used in support of student conflict resolution processes.

Administration, development, and support for Student Life web servers, web sites & application platforms, and content management systems.

Support for Student Life units in working with ITS around networking requests.

Unit IT Liaison, Risk Assessment & Compliance, Monitoring, Data Loss Prevention, System & Application Security Patching.

The Salesforce Student Org is also used by several academic units across campus to manage their recruitment activities. Non-Student Life customers should be routed here.

Happening @ Michigan is the most comprehensive events calendar at the University of Michigan.

Support for general software and applications in use within Student Life.

Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.

General consultation and support for Student Life units to solve business problems, improve efficiency, or implement automation's or technologies.

Support for Student Life websites that are internally facing and only accessible by Student Life staff.

Support for general Student Life web applications & related integrations like Student Org Reservations, SOAS Account System, COI/COC, Housing Web FIXIT.

Support for UHS Eye Care Clinic Officemate - servers and client.

Support for the digital signage (four winds) software and maintenance for the digital signage hardware. Content is provided by the individual units.

Support for CS Gold - servers, desktop applications, application configuration and functionality, reports.

Support for Transact- servers, desktop applications, application configuration and functionality, and reports.

Compliance, documentation, and general requests related to the Student Life Technology Community of Practice.

This service connects vendor, cloud applications, business platforms, and web applications with Student Life and U-M enterprise data.

Specific business unit systems, platforms, and applications are listed as separate services.

Business process analysis
Business process mapping
Business process improvement & automation

Campus Maps is a centralized resource for wayfinding and accessing basic building information on campus.

Sessions @ Michigan enables the University community to manage registration and attendance for their on-campus events.

Report an accessibility concern with a Student Life website.

Support for Database, Desktop Client Support (if MiWorkspace needs an escalation path), Server Netcatering Monitor tasks.

Support for RecSports Fusion - servers, client, website, card readers, and barcode scanners.

Support for StarRez around platform integration with institutional data.