My Recently Visited Services

The Salesforce Student Org is also used by several academic units across campus to manage their recruitment activities. Non-Student Life customers should be routed here.


Marketing Cloud is the mass communication tool of choice for Student Life.


Business process analysis
Business process mapping
Business process improvement & automation


Support for University Unions EMS - servers, client, website, application configuration and functionality, and billing macros.


Support for Database, Desktop Client Support (if MiWorkspace needs an escalation path), Server Netcatering Monitor tasks.


Support for Transact- servers, desktop applications, application configuration and functionality, and reports.


Compliance, documentation, and general requests related to the Student Life Technology Community of Practice.


For use for general services that do not fall under any other category.


Support for Student Life units in working with ITS around networking requests.


Support for StarRez around platform integration with institutional data.


Support for Student Life websites that are internally facing and only accessible by Student Life staff.


Unit IT Liaison, Risk Assessment & Compliance, Monitoring, Data Loss Prevention, System & Application Security Patching.


Support for CS Gold - servers, desktop applications, application configuration and functionality, reports.


Support for the access equipment including card readers used on residence halls exterior doors and interior doors that separate public and private spaces.


Ginsberg Center community engagement tool that matches campus resources with community needs.


Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance (eg. Data access requests) when offered as a service.


Support for GET - servers, desktop & mobile applications, application configuration and functionality, reports.


Support for the digital signage (four winds) software and maintenance for the digital signage hardware. Content is provided by the individual units.


Support for Symplicity Advocate campus data interfaces and integration into campus environment (shibboleth, management of data feeds to and from Advocate with student and housing records, FSL/RIG, and SAPAC). Advocate is the case management and Clery reporting application used in support of student conflict resolution processes.


Support for the Fraternity and Sorority Life RIG application which is used for managing eligibility around rush.


Support for general Student Life web applications & related integrations like Student Org Reservations, SOAS Account System, COI/COC, Housing Web FIXIT.


Support is provided for Student Life provided iPads. Best effort support is provided for other types of mobile devices.


Supports the server, software, remote access and the upgrade & repair of the Kiosk.


Support for AV in residence hall classrooms and in Student Life conference rooms, huddle spaces, and meeting rooms.