My Recently Visited Services
Support for the digital signage (four winds) software and maintenance for the digital signage hardware. Content is provided by the individual units.
Support for the point of sale devices for Michigan Dining locations which include aeros, cash drawers, credit card devices and pole displays.
Supports the server, software, remote access and the upgrade & repair of the Kiosk.
Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.
Sessions @ Michigan enables the University community to manage registration and attendance for their on-campus events.
Support for GET - servers, desktop & mobile applications, application configuration and functionality, reports.
Support for the access equipment including card readers used on residence halls exterior doors and interior doors that separate public and private spaces.
Support for Symplicity Advocate campus data interfaces and integration into campus environment (shibboleth, management of data feeds to and from Advocate with student and housing records, FSL/RIG, and SAPAC). Advocate is the case management and Clery reporting application used in support of student conflict resolution processes.
Compliance, documentation, and general requests related to the Student Life Technology Community of Practice.
Business process analysis
Business process mapping
Business process improvement & automation
Support is provided for Student Life provided iPads. Best effort support is provided for other types of mobile devices.
Ginsberg Center community engagement tool that matches campus resources with community needs.
Support for general Student Life web applications & related integrations like Student Org Reservations, SOAS Account System, COI/COC, Housing Web FIXIT.
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance (eg. Data access requests) when offered as a service.
Support for Student Life websites that are internally facing and only accessible by Student Life staff.
Support for the Fraternity and Sorority Life RIG application which is used for managing eligibility around rush.
The Salesforce Student Org is also used by several academic units across campus to manage their recruitment activities. Non-Student Life customers should be routed here.
Support for AV in residence hall classrooms and in Student Life conference rooms, huddle spaces, and meeting rooms.
Happening @ Michigan is the most comprehensive events calendar at the University of Michigan.
Marketing Cloud is the mass communication tool of choice for Student Life.
Campus Maps is a centralized resource for wayfinding and accessing basic building information on campus.
Administration, development, and support for Student Life web servers, web sites & application platforms, and content management systems.
Support for Student Life units in working with ITS around networking requests.