My Recently Visited Services
Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.
Support for Database, Desktop Client Support (if MiWorkspace needs an escalation path), Server Netcatering Monitor tasks.
Compliance, documentation, and general requests related to the Student Life Technology Community of Practice.
Support for StarRez around platform integration with institutional data.
Support for CS Gold - servers, desktop applications, application configuration and functionality, reports.
Support for the access equipment including card readers used on residence halls exterior doors and interior doors that separate public and private spaces.
Supports the server, software, remote access and the upgrade & repair of the Kiosk.
Support for RecSports Fusion - servers, client, website, card readers, and barcode scanners.
Support for Symplicity Advocate campus data interfaces and integration into campus environment (shibboleth, management of data feeds to and from Advocate with student and housing records, FSL/RIG, and SAPAC). Advocate is the case management and Clery reporting application used in support of student conflict resolution processes.
Support for University Unions EMS - servers, client, website, application configuration and functionality, and billing macros.
Support for GET - servers, desktop & mobile applications, application configuration and functionality, reports.
Support for Student Life departmental websites that are externally facing and accessible by anyone.
Campus Maps is a centralized resource for wayfinding and accessing basic building information on campus.
Support for Student Life units in working with ITS around networking requests.
Support for Transact- servers, desktop applications, application configuration and functionality, and reports.
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance (eg. Data access requests) when offered as a service.
General consultation and support for Student Life units to solve business problems, improve efficiency, or implement automation's or technologies.
The Salesforce Student Org is also used by several academic units across campus to manage their recruitment activities. Non-Student Life customers should be routed here.
Administration, development, and support for Student Life web servers, web sites & application platforms, and content management systems.
Support for general Student Life web applications & related integrations like Student Org Reservations, SOAS Account System, COI/COC, Housing Web FIXIT.
Supports the Database server and provides some client support (MDS System Support).
Marketing Cloud is the mass communication tool of choice for Student Life.