Popular Services
Support for Student Life units in working with ITS around networking requests.
The Salesforce Student Org is also used by several academic units across campus to manage their recruitment activities. Non-Student Life customers should be routed here.
Supports the server, software, remote access and the upgrade & repair of the Kiosk.
Sessions @ Michigan enables the University community to manage registration and attendance for their on-campus events.
Campus Maps is a centralized resource for wayfinding and accessing basic building information on campus.
General consultation and support for Student Life units to solve business problems, improve efficiency, or implement automation's or technologies.
Business process analysis
Business process mapping
Business process improvement & automation
Happening @ Michigan is the most comprehensive events calendar at the University of Michigan.
Support for Student Life websites that are internally facing and only accessible by Student Life staff.
Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.
Support for Database, Desktop Client Support (if MiWorkspace needs an escalation path), Server Netcatering Monitor tasks.
Administration, development, and support for Student Life web servers, web sites & application platforms, and content management systems.
Support is provided for Student Life provided iPads. Best effort support is provided for other types of mobile devices.
For use for general services that do not fall under any other category.
Support for CAPS and SAPAC Titanium - servers, client, website, and account maintenance.
Support for AV in residence hall classrooms and in Student Life conference rooms, huddle spaces, and meeting rooms.
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance (eg. Data access requests) when offered as a service.
Support for Symplicity Advocate campus data interfaces and integration into campus environment (shibboleth, management of data feeds to and from Advocate with student and housing records, FSL/RIG, and SAPAC). Advocate is the case management and Clery reporting application used in support of student conflict resolution processes.
Ginsberg Center community engagement tool that matches campus resources with community needs.
Support for GET - servers, desktop & mobile applications, application configuration and functionality, reports.
Support for general Student Life web applications & related integrations like Student Org Reservations, SOAS Account System, COI/COC, Housing Web FIXIT.