Popular Services
Marketing Cloud is the mass communication tool of choice for Student Life.
Support for StarRez around platform integration with institutional data.
Supports the Database server and provides some client support (MDS System Support).
Support for CAPS and SAPAC Titanium - servers, client, website, and account maintenance.
Administration, development, and support for Student Life web servers, web sites & application platforms, and content management systems.
Support for RecSports Fusion - servers, client, website, card readers, and barcode scanners.
Support for GET - servers, desktop & mobile applications, application configuration and functionality, reports.
Support for the point of sale devices for Michigan Dining locations which include aeros, cash drawers, credit card devices and pole displays.
Support for Student Life units in working with ITS around networking requests.
Support for Transact- servers, desktop applications, application configuration and functionality, and reports.
Support for Symplicity Advocate campus data interfaces and integration into campus environment (shibboleth, management of data feeds to and from Advocate with student and housing records, FSL/RIG, and SAPAC). Advocate is the case management and Clery reporting application used in support of student conflict resolution processes.
This service connects vendor, cloud applications, business platforms, and web applications with Student Life and U-M enterprise data.
Specific business unit systems, platforms, and applications are listed as separate services.
Support for University Unions EMS - servers, client, website, application configuration and functionality, and billing macros.
Business process analysis
Business process mapping
Business process improvement & automation
Support for AV in residence hall classrooms and in Student Life conference rooms, huddle spaces, and meeting rooms.
Sessions @ Michigan enables the University community to manage registration and attendance for their on-campus events.
Support for general Student Life web applications & related integrations like Student Org Reservations, SOAS Account System, COI/COC, Housing Web FIXIT.
Support for the digital signage (four winds) software and maintenance for the digital signage hardware. Content is provided by the individual units.
Support for CS Gold - servers, desktop applications, application configuration and functionality, reports.
Campus Maps is a centralized resource for wayfinding and accessing basic building information on campus.
Support for Database, Desktop Client Support (if MiWorkspace needs an escalation path), Server Netcatering Monitor tasks.
Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.