Popular Services

Support for University Unions EMS - servers, client, website, application configuration and functionality, and billing macros.

Support for general Student Life web applications & related integrations like Student Org Reservations, SOAS Account System, COI/COC, Housing Web FIXIT.

Development and support for custom integration work involving vendor and cloud applications/services and APIs.

Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.

Support for RecSports Fusion - servers, client, website, card readers, and barcode scanners.

Support for StarRez around platform integration with institutional data.

Support for CS Gold - servers, desktop applications, application configuration and functionality, reports.

Happening @ Michigan is the most comprehensive events calendar at the University of Michigan.

Compliance, documentation, and general requests related to the Student Life Technology Community of Practice.

The Salesforce Student Org is also used by several academic units across campus to manage their recruitment activities. Non-Student Life customers should be routed here.

Support for Symplicity Advocate campus data interfaces and integration into campus environment (shibboleth, management of data feeds to and from Advocate with student and housing records, FSL/RIG, and SAPAC). Advocate is the case management and Clery reporting application used in support of student conflict resolution processes.

Sessions @ Michigan enables the University community to manage registration and attendance for their on-campus events.

This service connects vendor, cloud applications, business platforms, and web applications with Student Life and U-M enterprise data.

Specific business unit systems, platforms, and applications are listed as separate services.

Support for the Fraternity and Sorority Life RIG application which is used for managing eligibility around rush.

Supports the Database server and provides some client support (MDS System Support).

Support for Transact- servers, desktop applications, application configuration and functionality, and reports.

Support for general software and applications in use within Student Life.

Support for UHS Eye Care Clinic Officemate - servers and client.

Unit IT Liaison, Risk Assessment & Compliance, Monitoring, Data Loss Prevention, System & Application Security Patching.

Business process analysis
Business process mapping
Business process improvement & automation

Support for the point of sale devices for Michigan Dining locations which include aeros, cash drawers, credit card devices and pole displays.

Supports the server, software, remote access and the upgrade & repair of the Kiosk.

Support for Web Server and Database.

Support for the digital signage (four winds) software and maintenance for the digital signage hardware. Content is provided by the individual units.