Popular Services
Compliance, documentation, and general requests related to the Student Life Technology Community of Practice.
Support for Symplicity Advocate campus data interfaces and integration into campus environment (shibboleth, management of data feeds to and from Advocate with student and housing records, FSL/RIG, and SAPAC). Advocate is the case management and Clery reporting application used in support of student conflict resolution processes.
Support for CS Gold - servers, desktop applications, application configuration and functionality, reports.
Support for University Unions EMS - servers, client, website, application configuration and functionality, and billing macros.
Administration, development, and support for Student Life web servers, web sites & application platforms, and content management systems.
Happening @ Michigan is the most comprehensive events calendar at the University of Michigan.
The Salesforce Student Org is also used by several academic units across campus to manage their recruitment activities. Non-Student Life customers should be routed here.
Supports the server, software, remote access and the upgrade & repair of the Kiosk.
This service connects vendor, cloud applications, business platforms, and web applications with Student Life and U-M enterprise data.
Specific business unit systems, platforms, and applications are listed as separate services.
Supports the Database server and provides some client support (MDS System Support).
Sessions @ Michigan enables the University community to manage registration and attendance for their on-campus events.
Support for the Fraternity and Sorority Life RIG application which is used for managing eligibility around rush.
Support for Student Life units in working with ITS around networking requests.
Support for the point of sale devices for Michigan Dining locations which include aeros, cash drawers, credit card devices and pole displays.
Support for RecSports Fusion - servers, client, website, card readers, and barcode scanners.
Support for the access equipment including card readers used on residence halls exterior doors and interior doors that separate public and private spaces.
Marketing Cloud is the mass communication tool of choice for Student Life.
Support for general Student Life web applications & related integrations like Student Org Reservations, SOAS Account System, COI/COC, Housing Web FIXIT.
Support for the digital signage (four winds) software and maintenance for the digital signage hardware. Content is provided by the individual units.
General consultation and support for Student Life units to solve business problems, improve efficiency, or implement automation's or technologies.
Business process analysis
Business process mapping
Business process improvement & automation
Support is provided for Student Life provided iPads. Best effort support is provided for other types of mobile devices.