Popular Services
Administration, development, and support for Student Life web servers, web sites & application platforms, and content management systems.
Support for Student Life units in working with ITS around networking requests.
Marketing Cloud is the mass communication tool of choice for Student Life.
Support for general Student Life web applications & related integrations like Student Org Reservations, SOAS Account System, COI/COC, Housing Web FIXIT.
Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.
Support for the digital signage (four winds) software and maintenance for the digital signage hardware. Content is provided by the individual units.
Happening @ Michigan is the most comprehensive events calendar at the University of Michigan.
Business process analysis
Business process mapping
Business process improvement & automation
Compliance, documentation, and general requests related to the Student Life Technology Community of Practice.
Sessions @ Michigan enables the University community to manage registration and attendance for their on-campus events.
This service connects vendor, cloud applications, business platforms, and web applications with Student Life and U-M enterprise data.
Specific business unit systems, platforms, and applications are listed as separate services.
Support for Symplicity Advocate campus data interfaces and integration into campus environment (shibboleth, management of data feeds to and from Advocate with student and housing records, FSL/RIG, and SAPAC). Advocate is the case management and Clery reporting application used in support of student conflict resolution processes.
Support is provided for Student Life provided iPads. Best effort support is provided for other types of mobile devices.
The Salesforce Student Org is also used by several academic units across campus to manage their recruitment activities. Non-Student Life customers should be routed here.
Support for Student Life departmental websites that are externally facing and accessible by anyone.
Support for Student Life websites that are internally facing and only accessible by Student Life staff.
Supports the server, software, remote access and the upgrade & repair of the Kiosk.
General consultation and support for Student Life units to solve business problems, improve efficiency, or implement automation's or technologies.
Support for StarRez around platform integration with institutional data.
Support for University Unions EMS - servers, client, website, application configuration and functionality, and billing macros.
Support for CS Gold - servers, desktop applications, application configuration and functionality, reports.
Support for the Fraternity and Sorority Life RIG application which is used for managing eligibility around rush.