Popular Services

Supports the server, software, remote access and the upgrade & repair of the Kiosk.

Support for CAPS and SAPAC Titanium - servers, client, website, and account maintenance.

Support for general software and applications in use within Student Life.

Support for RecSports Fusion - servers, client, website, card readers, and barcode scanners.

Support for When To Work manager account additions and deletions.

Sessions @ Michigan enables the University community to manage registration and attendance for their on-campus events.

This service connects vendor, cloud applications, business platforms, and web applications with Student Life and U-M enterprise data.

Specific business unit systems, platforms, and applications are listed as separate services.

Support for Student Life units in working with ITS around networking requests.

Support for the digital signage (four winds) software and maintenance for the digital signage hardware. Content is provided by the individual units.

Business process analysis
Business process mapping
Business process improvement & automation

Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance (eg. Data access requests) when offered as a service.

Support for Symplicity Advocate campus data interfaces and integration into campus environment (shibboleth, management of data feeds to and from Advocate with student and housing records, FSL/RIG, and SAPAC). Advocate is the case management and Clery reporting application used in support of student conflict resolution processes.

Support for Student Life departmental websites that are externally facing and accessible by anyone.

Support for StarRez around platform integration with institutional data.

Support for UHS Eye Care Clinic Officemate - servers and client.

Marketing Cloud is the mass communication tool of choice for Student Life.

Support for Student Life websites that are internally facing and only accessible by Student Life staff.

Support for AV in residence hall classrooms and in Student Life conference rooms, huddle spaces, and meeting rooms.

Campus Maps is a centralized resource for wayfinding and accessing basic building information on campus.

For use for general services that do not fall under any other category.

Support for Database, Desktop Client Support (if MiWorkspace needs an escalation path), Server Netcatering Monitor tasks.

Happening @ Michigan is the most comprehensive events calendar at the University of Michigan.

Support for the point of sale devices for Michigan Dining locations which include aeros, cash drawers, credit card devices and pole displays.

Ginsberg Center community engagement tool that matches campus resources with community needs.