Popular Services

Support for Database, Desktop Client Support (if MiWorkspace needs an escalation path), Server Netcatering Monitor tasks.

The Salesforce Student Org is also used by several academic units across campus to manage their recruitment activities. Non-Student Life customers should be routed here.

Support for the point of sale devices for Michigan Dining locations which include aeros, cash drawers, credit card devices and pole displays.

Support for general software and applications in use within Student Life.

Support is provided for Student Life provided iPads. Best effort support is provided for other types of mobile devices.

Support for StarRez around platform integration with institutional data.

Support for RecSports Fusion - servers, client, website, card readers, and barcode scanners.

Supports the server, software, remote access and the upgrade & repair of the Kiosk.

Support for Symplicity Advocate campus data interfaces and integration into campus environment (shibboleth, management of data feeds to and from Advocate with student and housing records, FSL/RIG, and SAPAC). Advocate is the case management and Clery reporting application used in support of student conflict resolution processes.

Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.

Support for GET - servers, desktop & mobile applications, application configuration and functionality, reports.

Support for AV in residence hall classrooms and in Student Life conference rooms, huddle spaces, and meeting rooms.

Support for University Unions EMS - servers, client, website, application configuration and functionality, and billing macros.

Support for CS Gold - servers, desktop applications, application configuration and functionality, reports.

Campus Maps is a centralized resource for wayfinding and accessing basic building information on campus.

Compliance, documentation, and general requests related to the Student Life Technology Community of Practice.

Support for UHS Eye Care Clinic Officemate - servers and client.

Support for the access equipment including card readers used on residence halls exterior doors and interior doors that separate public and private spaces.

Support for Transact- servers, desktop applications, application configuration and functionality, and reports.

Support for When To Work manager account additions and deletions.

For use for general services that do not fall under any other category.

Support for CAPS and SAPAC Titanium - servers, client, website, and account maintenance.

Support for Student Life units in working with ITS around networking requests.

Administration, development, and support for Student Life web servers, web sites & application platforms, and content management systems.