Popular Services
Support for Student Life web applications like Sessions, Happenings, Student Org Reservations, SOAS Account System, & Maps.
Support for CAPS and SAPAC Titanium - servers, client, website, and account maintenance.
Support for custom integration work involving vendor and cloud applications/services and APIs including MenuAPI, EM/EMS Connect, CS Gold to CCURE, My Room Assignments, Housing Check-in/Check-out, Dining Capacity, Housing FIXIT.
Support for Student Life units in working with ITS around networking requests.
Data collection tools in use in Student Life include Qualtrics and Salesforce.
Unit IT Liaison, Risk Assessment & Compliance, Monitoring, Data Loss Prevention, System & Application Security Patching.
Marketing Cloud is the mass communication tool of choice for Student Life.
Support for Odyssey HMS - servers, desktop applications, application configuration and functionality, reports.
Support for GET - servers, desktop & mobile applications, application configuration and functionality, reports.
Ginsberg Center community engagement tool that matches campus resources with community needs.
Support for Symplicity Advocate campus data interfaces and integration into campus environment (shibboleth, management of data feeds to and from Advocate with student and housing records, and FSL/RIG). Advocate is the case management and Clery reporting application used in support of student conflict resolution processes.
For use for general services that do not fall under any other category.
Support for AV in residence hall classrooms and in Student Life conference rooms, huddle spaces, and meeting rooms.
Support is provided for Student Life provided iPads. Best effort support is provided for other types of mobile devices.
Support for University Unions EMS - servers, client, website, application configuration and functionality, and billing macros.
Supports the Database server and provides some client support (MDS System Support).
Support for Student Life departmental websites that are externally facing and accessible by anyone.
Support for general software and applications in use within Student Life.
Support for Transact- servers, desktop applications, application configuration and functionality, and reports.
Support for Student Life websites that are internally facing and only accessible by Student Life staff.
Support for the point of sale devices for Michigan Dining locations which include aeros, cash drawers, credit card devices and pole displays.
Support for RecSports Fusion - servers, client, website, card readers, and barcode scanners.
General consultation and support for Student Life units to solve business problems, improve efficiency, or implement automation's or technologies.