My Recently Visited Services
Activity related to business process streamlining, business relationship management, and business analysis.
Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.
Purchasing consultation, asset deployment/moves/collection/disposition, device refresh
Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment acquisitions.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).
Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes service desks, call centers, vendor/partner/provider service calls, and online support delivery. Might include concierge support or special event service delivery.
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.
Offerings that relate to the management of academic course materials (e.g., videos, documents, spreadsheets) and that facilitate teaching and learning using online portals. Includes learning management systems and other learning platforms, as well as services that provide on-demand, usually modular skills-based learning to employees and/or students. Also includes polling and survey offerings used to solicit feedback from a group of individuals for academic or business purposes. Includes application-based, online, and device-specific polling or survey systems, and lecture capture system.
Hosting and administration of databases, physical and virtual.
Requests for developing, delivering, or coordinating technology consultations, and end-user technology training, presentations, workshops related to UMSN and UMSN and UMSN-IT processes,, applications and systems.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Distribution, installation, and troubleshooting of software and licenses via media, online methods, and license servers. Includes both cloud-based and desktop software.
Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
Identity and access management, including accounts, authentication, access, and role-based provisioning at the enterprise level.
Project portfolio management and related project management services.
Offerings relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.
Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.
Monitoring of IT services, including the underpinning technologies.