ITS-Okta at U-M | Special Support Only

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This form is for use to request limited support on Saturday for Faculty, Staff and Students trying to log into Okta. If you have a uniqname and you know your password but you are still unable to login, please request our help.

For other affiliates, or for non-urgent, or non-Okta related issues, please reach out to the ITS Service Center during our normal business hours M-Th 7a-7p, Fri 7a-6p, Sun 2p-7p

Michigan Medicine affiliates: Please call Health Information Technology & Services (HITS) at 734-936-8000 for sign-in assistance, or visit a Help Me Now location.

Contact Info

Uniqname

Please enter your Uniqname or UMICH email address

Email address (NOT your @ umich.edu) where we can contact you now

Enter an email address where you can currently receive messages. Please do not use your UMICH email.

Please Confirm

I have an urgent issue that needs to be resolved

Issue you are having with logging in with multifactor authentication:

The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.

ITS will reach out to you by email to arrange a chat session between 2p-6p EDT on Saturday.

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Other Fields

Your name

Your email address

Verification Code