Order a Duo Hardware Token/YubiKey

Environment

Duo Two-Factor Authentication

Issue

• How can I obtain a Duo hardware token?
• How can I obtain a YubiKey?

Resolution

Duo Hardware Tokens

• Duo hardware tokens can be obtained from the Tech Shop
• As U-M is implementing Okta and Okta tokens, Duo tokens have been removed from the online catalog, to reduce confusion
• Visit the Tech Shop, in person, to obtain a Duo token

Yubikeys

YubiKeys can be ordered from the Tech Shop via the online ordering form.

1. Search for "yubikey" in the search window
2. Add the item to your cart
3. Select your fulfillment method (In store pickup, Delivery on Campus (Ann Arbor) or UPS Shipping).
4. A credit for the amount of the token will be applied when you check-out. No payment is needed
   1. Limit one funded YubiKey per individual

Additional Information

• For those who cannot use the Duo Mobile app, Duo hardware token purchases are funded by Information and Technology Services (ITS)
• Note that U-M is implementing Okta for authentication on most systems, beginning February 25, 2026

Need additional information or assistance? Contact the ITS Service Center.