Body
Environment
U-M Zoom
Issue
I can't find one of my U-M Zoom meetings in my list of upcoming meetings (web portal, desktop app, etc.). Where is it?
Resolution
You can find a list of possible reasons the meeting may appear missing below:
- Are you the host? Only the meeting host, or anyone with scheduling privileges for the host, can view a meeting in their Upcoming meetings list. You cannot view or manage meetings for which you are an alternative host from your meetings list.
- Is it all the way at the end? Recurring meetings with no fixed time (including any recurring meetings of any sort created in Google Calendar or Microsoft Outlook using the Zoom add-ons) appear at the very end of the meetings list.
- Is it in your "Previous" meetings? Sometimes people create meetings that aren't recurring but use them as if they were, without realizing they aren't. In these cases, you may find the meeting in your Previous meetings tab. You can edit the meeting to make it recurring and continue using it, which will move it to the Upcoming meetings tab.
- Is it in your trash? You may have deleted it by accident. Meetings can be recovered up to seven days after they are moved to the trash. Once a meeting is gone from the trash, it cannot be recovered.
Additional Information
Need additional information or assistance? Contact the ITS Service Center.