Troubleshoot Problems Accessing University Business Tasks in Wolverine Access

Summary

Things to consider if you are having trouble accessing a task like reporting time or travel expenses, viewing grades or financial aid, etc.

Body

Environment

Wolverine Access

Issue

I'm having problems accessing tasks in Wolverine Access, what should I do?

Resolution

Accessing university business tasks from Wolverine Access requires a login. If you have the necessary login/password and get an error when trying to access one of the university business tasks (e.g., reporting time, travel expense reporting, grades, financial aid), consider the following:

  • Many administrative services (e.g., most under University Business) require use of two-factor authentication
  • The system may be down for maintenance. See the hours of operation
  • Parents/family must be authorized by their student before getting access to billing, account information, and/or financial aid information in the My Student’s Information system
  • Many administrative systems (e.g., most under University Business) require that you submit a request for system access and complete training before being granted access.
  • See the Related Articles in the right column of this page
  • Test your uniqname and UMICH password pair by clicking Sign In on the main Wolverine Access page: https://wolverineaccess.umich.edu/
    • When your name shows on the page that indicates a successful login
    • NOTE that a successful signin does not guarantee access to services on that page

If none of the above seems to apply, contact the ITS Service Center for assistance.

** If you are a student on the Flint or Dearborn campus, please contact those IT help desks for assistance.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.

Details

Details

Article ID: 3576
Created
Mon 8/31/20 10:15 PM
Modified
Mon 10/30/23 5:06 PM