Canvas: Your Browser is Blocking 3rd Party Session Cookies (including MiVideo)

Environment

Canvas
MiVideo
Other third party tools in Canvas

Issue

Where you expect to see a video or other third party content in Canvas, you see a warning about third party cookies instead.

Example: MiVideo warning:
It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your browser settings for Chrome, Safari for MacOS, Safari for iOS, Firefox, and Internet Explorer to allow 3rd party cookies. 

Resolution

Adjust cookie settings in your browser to either permit all cookies, or to allow the specific domains listed below.

• Chrome
• Safari on Mac OS (deselect both Prevent Cross-site tracking and Block all cookies)
• Safari on iOS (settings, Safari, deselect both Prevent Cross-site tracking and Block all cookies)
• Firefox
• Microsoft Edge
• Internet Explorer

Allow only specific domains in browsers that support this feature

Canvas settings, all campuses (Ann Arbor, Dearborn, Flint)

• [*.]instructure.com
• [*.]kaltura.com
• [*.]umich.edu

Dearborn campus - additional settings 

• [*.]umdearborn.edu
• [*].evaluationkit.com

Flint campus - additional settings

• [*].umflint.edu

Resources and Questions

• Check out the new Academic Technology@Michigan website for course planning resources from across U-M
• Visit the Canvas @ Michigan site for faculty including the U-M Instructor Guide with links to additional support resources from across campus
• Check out the Canvas and MiVideo tutorials

For additional questions, please contact the ITS Service Center