Body
Environment
Annoto
MiVideo
Canvas
Annoto is now available in all Canvas courses!
Quickly turn passive course videos into engaging and interactive experiences for students using Annoto!
Annoto is an add-on to MiVideo in Canvas that allows students to collaborate within the video or audio player.
Issue
Issue #1: An instructor configured Annoto's Assessment Criteria but some student grades are not sent to Gradebook.
Issue #2: An instructor configured Annoto's Assessment Criteria with multiple criteria, however only the grade for the first criteria is sent to Gradebook.
Resolution
Issue #1: An instructor configured Annoto's Assessment Criteria but some student grades are not sent to Gradebook
If Canvas does not respond after a few attempts, Annoto stops trying to send the grade to Gradebook. In this case, the instructor will need to manually resync the grades from the Annoto dashboard.

Annoto Guide
Issue #2: An instructor configured Annoto's Assessment Criteria with multiple criteria, however only the grade for the first criteria is sent to Gradebook
The assignment should be configured to allow unlimited attempts.
If the assignment is constrained to only allow one attempt, when the second criteria is met and the grade should be updated, Canvas won't allow it because that counts as a second attempt.
Additional Information
For additional questions, please contact the ITS Service Center.