Google: Transfer Ownership of Shared Accounts

Environment

U-M Google, Shared Accounts

Issue

How do I transfer ownership of a Google Shared Account?

Resolution

Transferring ownership of Google Shared Accounts involves updating its assigned owners using the ITS Shared Account Manager tool. You must be an owner of the Shared Account to transfer ownership.

To transfer ownership by updating the assigned owners:

1. Go to the ITS Shared Account Manager tool.
2. Find the Shared Account you'd like to transfer ownership of from the list on the Google Shared Accounts You Own page.
3. Click Edit/Renew to the right of the account.
4. Click Edit Shared Account.
5. Add the eligible owners you're transferring ownership to in the "Enter the uniqnames of every individual, separated by commas, who will be owners of the Shared Account" field.
   • Eligible owners include faculty and regular staff.
6. Select I Confirm from the confirmation drop-down and click Edit Shared Account.

The new owner(s) should have access to the Shared Account within 24 hours. If you'd like to be removed as an owner of the Shared Account, you must ask another owner to do so using the steps above, as you cannot remove yourself.

Note: You cannot add or remove owners directly in the account's associated MCommunity group. They must be updated using the ITS Shared Account Manager tool.

Additional Information

When a Shared Account loses all eligible owners, it is deactivated and scheduled for deletion 90 days after it loses eligibility. Ensure you work with your department before leaving the university to ensure all ownership is transferred.

Need additional information or assistance? Contact the ITS Service Center.