Body
Environment
MiWorkspace
Issue
Dell WD25TB5 - Dell Pro Thunderbolt 5 300W docking station compatibility
Resolution
The Dell WD25TB5 300W (Dell Systems), 240W (non-Dell Systems) docking station provides connections using Thunderbolt 5 technology. On the back of the docking station, there are multiple ports for connecting other devices. In addition to the AC power connection, the back of the device has the following ports available: 2 DisplayPorts (2.1), 1 HDMI (2.1), 1 USB-C 3.2 Gen 2 Multi-function DisplayPort (2.1), 2 Thunderbolt 5, 3 USB 3.2 Gen 2 Type-A (4.5W each), 1 RJ 45/Ethernet. On the front of the dock, there are two ports available: USB-A 3.2 Gen 2 with PowerShare and USB-C 3.2 Gen 2
Compatible Laptops
To be fully compatible, the dock must provide adequate power for the device and successfully work with 2 monitors, a mouse, keyboard, and networking. The following MiWorkspace recommended and supported PC laptops are fully compatible with this dock:
- Dell Latitudes, 5420, 5430, 5440, 5450, 5520, 5530, 5540, 7350 (standard and detachable), 9420, 9430, 9440
- Dell Precision 5560, 5570, 5690, 5680
- Dell Pros, 13 Premium, 14 PC14250, 16 PC16250, Pro Max 16 (MC16250) and Max 16 Plus MB16250
- Lenovo ThinkPads T14 Gen3, T14 Gen4, T14 Gen5, X13 Yoga Gen 3 - however, the dock power button does not work
Incompatible Laptops
The following MiWorkspace recommended and supported PC laptops are not compatible because of power or connectivity issues. These laptops cannot be reliably used with this dock and attempting to do so is not recommended or supported:
- Dell Precision 7680 – the dock does not provide enough power
- Dell Precision 5550, Dell Latitude 7400, 9410 – consistently failed to discover the dock
- Dell Latitude 5410 will show a Dock is connected to a non-Thunderbolt port message on startup
- Lenovo ThinkPads P1 Gen5, P1 Gen6, P1 Gen7, X1 Carbon Gen 12, X1 Carbon Gen 13 - the dock does not provide enough power
Additional Information
Need additional information or assistance? Contact the ITS Service Center.