Updating Your Managed Mac's Password after Changing Your UMICH Password

Environment

MiWorkspace and Izzy Platform-as-a-Service Macintosh, macOS 12 (Monterey) and later versions of macOS

Centrally managed Macs can be identified by the presence of a block M in the menubar. This article only applies to managed workstations.

Issue

You are in the process of changing your U-M password and want that reflected on your Mac.

Resolution

Step 1:

• Change your password at https://accounts.it.umich.edu/password/set/

Step 2:

• Connect your Mac to a wired campus network, MWireless or eduroam. (MGuest will not work.)
  • If it is not possible to connect your Mac on campus, you will need to connect via the UMICH VPN. 
  • See Connect to UMVPN Using Built-In macOS Client (MiWorkspace Mac) for information on setting up the UMICH VPN.
  • Note: either VPN profile will work.

Step 3:

1. Find the key icon in the menu bar.
2. Choose the menu item "Sign Out", if present. If there is no "Sign Out" option, continue to step 4.

Step 4:

1. Find the key icon in the menu bar, again.
2. Choose the item "Sign In".

Step 5:

1. A dialog box should appear asking you to Sign into ADSROOT.ITCS.UMICH.EDU.
   
   • If this dialog box does not appear: your Mac may not be able to reach the authentication servers.
     • You must use Ethernet, MWireless, or eduroam. MGuest will not work​.​​​
2. Enter your uniqname in the top field, if it doesn't match.
3. Enter your new password in the second field.
4. Click Sign in.

Step 6: 

• A 2nd dialog box should appear titled "Password Synchronization"
  
• Enter your new password in the first field.
  • Very important to note that this is your NEW password!
• Enter your old password in the second field. 
  • Very important to note that this is your OLD password!
• Click Sync Password
  

When you next reboot your computer, use your new UMICH password to log in to the Mac.

Additional Information

To manually set your new password while logged into your managed Macintosh (on or off campus): 

1. Open System Preferences (Settings)
2. Navigate to Users & Groups
3. Click the i to the right of your Account 
4. Click Change Password
5. Enter your old password and new one twice
6. Click change password 
   • Off campus users - Connect to VPN to verify password sync
7. Reboot

The original article is Izzy Macintosh User: Changing UM Password Best Practices.

Need additional information or assistance? Contact the ITS Service Center.