Restore a File from MiWorkspace Windows Storage

Environment

MiWorkspace Windows computers

Issue

Restoring damaged or deleted files and folders on a self serve basis for MiWorkspace Windows computers

Resolution

  • Determine whether the item(s) to be recovered are files or folders
  • Determine whether the item(s) to be recovered were deleted or simply changed
  • Follow the appropriate scenario for your situation

NOTE: Snapshots of the file storage generally are taken twice a day -- once every morning, once every afternoon (typically 11am and 3pm).  The exact times for the snapshots vary by department for load balancing reasons.  Only the six most recent snapshots are kept available.  Daily snapshots are taken every day at midnight and are kept for six days.  Weekly snapshots are taken weekly and are kept for twelve weeks.


Scenario #1:  A single file is mistakenly edited and needs to be reverted back to a previous version.

  • Navigate to the file in a Windows Explorer window
  • Right-click on the file
  • Select Restore Previous Versions

Edited Files will display in the resulting window

  • Select an item
  • Click Open
  • Examine the contents 
    • You can choose Save As to restore the file in question to a different location. 
    • You can choose Copy to copy it to a different location
    • You can choose Restore to restore it to the original location.  

WARNING!  Restoring the file to its original location will overwrite the current version.



Scenario #2:  A file, folder, or combination of both are mistakenly deleted and need to be restored.

NOTE: In this situation there is no file/folder to right-click on. 

  • Navigate to the parent folder level of the missing file/folder
  • Right-click on the folder
  • Select Restore Previous Versions.

Deleted Files will display in the resulting window

  • Examine the contents
    • You can choose Save As to restore the file in question to a different location. 
    • You can choose Copy to copy it to a different location
    • You can choose Restore to restore it to the original location. 
  • Select a previous version folder
  • Choose Open to see its contents and to look for a specific file or folder. 
  • You can also restore the entire folder. 

WARNING!  If you restore the entire folder it will overwrite the current folder.

 

 

Additional Information

If a previous version is unable to be restored using this snapshot method for whatever reason, or if you are working on a MiWorkspace Mac, contact the ITS Service Center:

Details

Article ID: 231
Created
Mon 4/20/20 8:11 AM