Unable to Access OARS (Online Access Request System) from Home or When Traveling

Environment

OARS

Issue

Unable to access OARS away from campus
Receive the error message, "This site can't be reached. access.its.umich.edu took too long to respond," when trying to access OARS.

Resolution

To access OARS (Online Access Request System) while away from a campus network, you must use the UM VPN.

https://its.umich.edu/accounts-access/administrative-access/oars/using-oars

Additional Information

Need additional information or assistance? Contact the ITS Service Center.