What if a transcript wasn't received at its destination?
If a paper transcript has not arrived within two weeks of mailing, please contact the Transcript, Certification, and Diplomas Department at 734-763-9066 or via email at ro.transcript.order.questions@umich.edu. To update an address, a new order is required.
For electronic (PDF) transcripts, check the order status in Parchment. Requestors will receive email confirmations when:
- the order is placed, and
- the transcript is downloaded by the recipient.