What is Blackboard?

Intended Audience

This article is intended for faculty, staff, and students who need technical support for Blackboard.


This article is for general informational purposes and has no specific requirements.

What is Blackboard

Blackboard is a virtual learning environment and management system used by UM-Flint and supported by the Office of Online & Digital Education (ODE). The focus is to add online elements to courses, traditionally delivered face-to-face, and develop completely online courses, with few or no face-to-face meetings. Please note, Mozilla Firefox is the recommended web browser for use with Blackboard.

Additional Information

The ODE and Blackboard resource links below provide details about their support, services, instructional guides, and events:


If you are encountering an Additional Authentication error while trying to log in to Blackboard, please attempt the following troubleshooting steps:

  • Clear the cache of the internet browser you are using. Steps on how to complete this can be found here.
  • Log in to SIS by going to sis.umflint.edu. Once you are logged in, copy the link "bb.umflint.edu" into your browser's address bar, and press Enter.


If you have any questions or experience any issues once you are logged in to Blackboard, please visit or contact the ODE Helpdesk for assistance.


Location: 241 French Hall

Phone#: (810) 237-6691

Email: ode-helpdesk@umich.edu


If you are experiencing any issues logging in to Blackboard, or have any questions regarding this article, please visit or contact the ITS Helpdesk for assistance.


Location: 206 Murchie Science Building

Hours: go.umflint.edu/hours

Phone: (810) 762-3123

Email: flint.its.support@umich.edu


Article ID: 6189
Tue 8/17/21 9:03 AM
Fri 9/3/21 12:46 PM