WebCheckout - Faculty and Staff Equipment Reservations

WebCheckout is an online checkout and reservation system supported by Classroom Services. Equipment reservations can be placed for locations across campus where a CS technician will deliver equipment CS

supplies according to your specifications. For a list of the delivery equipment CS offers, please see the ITS-CS Equipment within WebCheckout.

 

NOTE: If requesting equipment in a room scheduled by EBS, please contact EBS directly for your equipment needs at (810) 762-3436.

Intended Audience

This article is here to provide assistance for faculty and permanent staff members who are ordering equipment. CS requests that all equipment orders are placed at least one (1) full business day in advance.

Requirements

Reservations will work on most operating systems and have been confirmed to work in these browsers; Internet Explorer, Google Chrome, Mozilla Firefox, and Safari. Only faculty and permanent staff may place orders in WebCheckout. Temporary employees and students MAY NOT place equipment orders with Classroom Services (CS).

To Place An Equipment Reservation:

  1. In your web browser, navigate to https://webcheckout.umflint.edu/ with this link. Alternatively, type it into the address bar near the top and hit Enter.
  2. You will be prompted to log in.
    • Username: uniqname
    • Password: current password
  3. On the Patron Portal (see below), click the New button located at the top right of the page to begin creating an order.
  4. Enter the Start Date/Time by selecting the small arrow next to the date/time on the left side of the Times section. Enter the End Date/Time by selecting the small arrow next to the date/time on the right hand side of the Times section.
  5. Select the Browse Catalog option located at the bottom of the page to add items to your cart. This will bring up a menu with all the equipment available for checkout, select the equipment you would like to checkout and select the Green Plus Symbol in the lower left hand side to add the equipment to your order.
  6. Input what class/event this equipment is for in the Class or Event Title section. Input where the equipment is to be delivered to in the Delivery Location section. Any additional comments about the delivery can be put in the Allocation Notes section then select the check box in the Agree to Terms and Conditions section. Once all fields have been filled out select the Green Check Marks next to each field to 

       

To View, Edit, or Cancel Existing Reservations:

Edit an Existing Reservation:

  1. Login to WebCheckout.
  2. From the Patron Dashboard select your Reservation under the Upcoming Reservations section to get to the below screen.
  3. Select the Grey Pencil Icon in the top right of the screen to edit your reservation (at least 24 hours in advance).
  4. Once all edits have been made click the Submit Changes button to save your changes. 
    webcheckout_patron_panel7.png
    • Please contact ITS-CS at (810)-762-3123, if changes need to be made less than 1 day in advance.

Cancel an Existing Reservation:

  1. Login to WebCheckout.
  2. From the Patron Dashboard select your Reservation under the Upcoming Reservations section.
  3. Select the Grey No Symbol in the top right of the screen.
  4. Confirm your cancellation once more by clicking Yes on the cancel reservation window.
  5. You will receive an email confirmation to your umich.edu email address once your reservation has been successfully canceled.

Troubleshooting Reservation Problems:

Error: "CS is closed at scheduled return time."

Solution: Change the date and/or time to a time frame where CS is open. If this is not possible, contact CS for assistance.

 

Error: "[Item] must be reserved at least 18 hours in advance."

Solution: The reservation must be made further in advance. Set the start time later or contact CS.

 

Error: "Minimum reservation length is 30 minutes."

Solution: Increase the reservation duration to more than 30 minutes.

 

Error: "No resources or resource types selected."

Solution: Select the "Add Resources" tab and choose the desired equipment from the list in the middle of the page. Once the type is chosen, select "Reserve one of this type" from the description section on the

right of the page.

 

Error: No "Reserve one of this type" button is displayed

Solution: There are no items of the selected type available during the selected time period. Consult the scheduler located at the bottom of the description page on the right side of the screen and adjust the reservation time as needed, or contact CS for more options.

 

Error: "Resource type [Item]: maximum checkout/reservation length is [Length]"

Solution: The duration of your reservation exceeds the maximum allowed reservation time of the listed equipment. Reduce the duration to equal or less than this limit.

 

Error: "Resource count limit: Checkout Center resource count "

Solution: The number of items in your reservation exceeds the maximum allowed reservation amount. Reduce the item count to less than this limit, or contact CS for more options.

 

Troubleshooting

For detailed instructions, please see the WebCheckout Documentation Guide. If you have any questions or experience any issues with this form please contact ITS-CS by phone or by Email.

 

Location: 206 Murchie Science Building

Hours: go.umflint.edu/hours

Phone#: (810)-762-3123

Email: flint.its.support@umich.edu

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