Respondus for Students

WHAT IS REQUIRED OF STUDENTS TO USE RESPONDUS LOCKDOWN BROWSER AND RESPONDUS MONITOR?

STUDENTS ARE RESPONSIBLE FOR THE FOLLOWING:

• Reading and following the guidelines for the use of Respondus Lockdown Browser and Respondus Monitor provided by your instructor in your course syllabus.

• Installing Respondus Lockdown Browser and Respondus Monitor using the link below or the link provided by your instructor in the syllabus.

Download Respondus

• Completing the practice exam or quiz provided by your instructor and ensuring Respondus Lockdown Browser and Respondus Monitor is installed and are working correctly. Troubleshooting issues is not performed during exams, instead the instructor will implement a contingency plan when students experience technical issues with Respondus during an exam. To identify and resolve any issues that were experienced during an exam, students can drop-in for support from UMSN-IT M-F 8am-5pm in SNB1 Room 4237, or schedule a consultation with UMSN-IT here: UMSN-IT Consultation outside of the exam.

• Completing system updates on your computer or tablet prior to each exam (including your initial practice exam). You should update your computer or tablet at least 24 hours prior to your exam. Updates can take 30 minutes or longer to run and/or requirement multiple reboots, so this should not be done during an exam period. Additionally, it is recommended that you reboot your computer after each update, prior to each exam.

• Residential (on campus) courses only: Please confirm that your computer is connected to the MWireless network or to the campus network via ethernet in the classroom prior to starting Respondus Lockdown Browser and Respondus Monitor. No other networks are being supported (mguest, mobile hotspots).

• Completing the following checklists:

STUDENT PRE-EXAM CHECKLIST:

• I have reviewed the student quick start guide and the Taking an Exam with Respondus Monitor and LockDown Browser video.

• I have confirmed my device meets the minimum system requirements for Respondus Lockdown Browser and Respondus Monitor.

  • Respondus Lockdown Browser System Requirements

  • Respondus Monitor System Requirements

  • A broadband internet connection

• I have completed the practice quiz for this course prior to my first exam successfully and did not experience any technical issues.

• I have confirmed Respondus Lockdown Browser and Respondus Monitor are up to date at least one week prior to my exam.

• I have run all updates and rebooted my computer at least one hour prior to the start of my class.

• Residential courses only: I have successfully connected to the U-M MWireless network prior to starting my exam.

STUDENT IN CLASS PRE-EXAM CHECKLIST:

• I am connected the MWireless network.

• I have closed all running programs before starting Respondus Lockdown Browser and Respondus Monitor.

STUDENT POST- EXAM CHECKLIST:

• I submitted a request for assistance through the UMSN-IT web portal with the subject line “UMSN Respondus Help” to troubleshoot an issue I had using Respondus Lockdown Browser and Respondus Monitor during my exam.