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Services or Offerings?
Administration and maintenance of faculty administration, review, and promotion and tenure systems.

Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment purchasing systems.

Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.

Support of room and facility systems, including event management, mapping, building security, safety and risk management.

Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.

Offerings that provide a secure computing environment for end users. Includes network security, system security, application security, and threat monitoring and management.

Administration and management of systems that provide access to local and remote information in support of teaching, learning, and research. Includes acquisitions, catalog, circulation, a public user interface, discovery tools, and infrastructure services specific to library systems.

Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.

Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.

The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).

Support for common LSA reporting systems such as Management Reporting System (MRS), KPI, Staff Metrics, and Dean’s Dashboard.

Support of room and facility systems.

Design, consult, install and upgrade AV systems for LSA spaces.

Support of Collaborative Lab Information Facts (CLIF) system for research labs.

Support of operating system installations on LSA hardware.