Desktop and Mobile Device Support

Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.

Services (4)

LSA-Computer Hardware Support

Assistance with failed computer hardware; computers not powering on, battery issues, hard drive failure.

LSA-Desktop Back Up & Storage

Requests and consultation for desktop back up services & storage options provided by the university.

LSA-Network Setup and Troubleshooting

Network Setup & Troubleshooting

LSA-Technology Consultation & Training

Questions about integrating research equipment, software or accessories. Requests for student orientations, staff workshops or training.