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Hide and Seek
The Logitech PowerPoint remote only works when its receiver (also known as a dongle or fob) is seated in a correctly connected USB port.
Receivers are most visible at the podium's "clamshell" hub, or protruding the the side-edge of an older-model Wacom monitor.
Logitech remote receivers are less visible when plugged into the front of a podium-installed computer (roughly at knee-level) or into a port behind the newer model Wacom monitor screen.
Unless a presenter using their own laptop computer connects with the system using their own remote, an LSA provided remote with a hidden receiver is often reported as "not working" - or the "dongle" reported as "missing".
Sometimes, a Logitech remote dongle is totally concealed when parked in a USB port at the back of the podium-installed computer, and therefore only accessible to technicians who raise the podium's lift mechanism, unlock and remove the hatch, and work around whatever else has been packed into the podium.
We find Logitech dongles erroneously hidden in the darndest places.
These include the Cynap wireless device...
...and the BluRay deck.
