Reactivate Windows Operating System

If a Windows computer (laptop or desktop) has not been connected to the university network for over 90 days it may need to be reactivated for certain programs to work properly.


Reactivate the operating system of university-owned computers that are typically offsite.


Windows OS, home computers, desktop, laptop


  1. Connect to Cisco VPN (refer to the instructions to install VPN for Windows or Mac as needed).
  2. Click "Download" when it prompts here.
  3. Save the file that it downloads ("ITS_Activate_Windows_OS").
  4. Open or Run the file ITS_Activate_Windows_OS.
  5. In the prompt, click "Yes."
  6. Click "Continue."
  7. It should say that is was successful and then click "Quit."


Article ID: 1829
Wed 5/27/20 11:23 AM
Thu 7/29/21 2:02 PM