Allowing ESET extensions on an Izzy-built Mac

Tags mac Solution

Symptoms

A pop-up warning appears saying that extensions need by ESET Endpoint Antivirus were blocked by the OS.

Example of the ESET warning pop-up

Environment

This can happen on an Izzy-built Mac which has recently been switched from SCEP to ESET anti-virus protection.

Cause

The Mac has an incorrect security "allow list" which does not include an entry for ESET.

Resolution

  1. Follow the steps to outlined in the Enrolling Macs in the JAMF MDM document.
  2. In a Terminal window, enter the command: sudo jamf recon

Additional notes

If the issue persists, please submit a support request to the LSA TS Infrastructure Team.

Details

Article ID: 1650
Created
Wed 5/27/20 8:36 AM
Modified
Thu 10/1/20 10:28 AM