Why does Duo prompt more frequently for Adobe Creative cloud on some computers?

Question

Why does Duo prompt more frequently for Adobe Creative Cloud log-ins on some campus computers?

Environment

  • Adobe Creative Cloud
  • Personal computers
  • Work computers
  • Classroom computers

Answer

When using classroom, classroom lab, or lab computers you may notice that Duo prompts more frequently than your personal or assigned work computer. For classroom and classroom lab computers this is because these computers reset frequently to ensure that the necessary programs are available and working correctly for classes and course work. The same can be true for lab computers as well but these are more varied in configuration as necessitated by the research being done which may or may not result in more frequent Duo prompts.

Details

Article ID: 1580
Created
Tue 5/26/20 9:25 PM
Modified
Mon 8/31/20 9:27 AM