Adobe Flash Player is not downloading (Mozilla Firefox)

If Adobe Flash Player is not downloading properly in Mozilla Firefox browser this a solution.

Symptoms

Attempts to download Adobe Flash Player in Mozilla Firefox fail: After clicking "Save File," when you open the downloaded file to finish the installation and you get to the part where it says "Download will begin shortly" at 0%, it never moves and does not complete.

Environment

  • Adobe Flash Player
  • PC
  • Windows
  • Mozilla Firefox

Resolution

  1. Close all browsers (and make sure you've exited out of any install attempts of Adobe Flash Player).
  2. Open Internet Explorer.
  3. Go to the Flash "Other Versions" page.
  4. On the first drop down arrow, choose the correct Windows version.
  5. On the second drop down arrow, choose Firefox.
  6. If there is an option to install any additional plug ins (in the center with check boxes)- Make sure all are unchecked (do not add these).
  7. Click "Download Now."

Details

Article ID: 1531
Created
Tue 5/26/20 6:14 PM
Modified
Tue 6/23/20 11:26 AM