Software Purchases & Support

Assistance with purchasing new software, installation and troubleshooting current software issues.

Articles (110)

About Adobe Creative Cloud licensing

Accessing ChemDraw (Mac) / ChemOffice (Windows)

Adding a delegate to a shared email account

Adding your U-M GMail to Microsoft Outlook

Anaconda Python in Randall-supported departments

Anaconda Python update fails

Bad Request: Request Header or Cookie Too Large

Change Windows Active Hours for Windows Update

Changing the default PDF reader in Windows 10

Collaboration tool availability in China

Commonly Requested LSA Software

Connecting a Windows computer to a projector

Connecting to a VPN (Mac)

Connecting to a VPN (Windows)

Connecting to Linux machines with SSH (Linux)

Connecting to Linux machines with SSH (Mac)

Connecting to Linux machines with SSH (Windows)

Connecting to MWireless Wi-Fi from Linux

Connecting to Wi-Fi as a visitor at another university

Convert media file types using Adobe Encoder

Creating a new student petition

Developing data sets

Econ Stata/SE licenses

Editing your MCommunity profile

Email spoofing and impersonation scams

Finding your computer name (Windows and Mac)

Forwarding your MCommunity group emails

Get Mac system details from the command line

Getting a Friend account authorized to use a service

Getting started with LSA Citrix

Getting started with Windows 10

Getting text and data from PDFs or images with optical character recognition (OCR)

Getting the macOS version from the command line

GitLab command line access

How do I activate SOLIDWORKS SimulationXpress?

Activation of the SimulationXpress module must happen under the account that holds the SOLIDWORKS license.

How to find Monterey in Managed Software Center

ImageJ compatible video files

Installing and configuring VNC client to connect through an SSH tunnel

This article details information on connecting with VNC through an SSH tunnel to a Linux machine, using the TigerVNC client software.

Installing and validating fonts on a Mac

Installing Dropbox client on Linux

Installing ImageNow Perceptive Content

Installing managed software on a Mac computer

Installing Rclone and RcloneBrowser

Installing software on LSA-managed Windows computers

International travel with U-M machines and data

Is the "Account created" email spam or phishing?

Issues with connection to the Internet

Keeping CrashPlan from disrupting your home network

Learning the Linux command line interface

Linking Dropbox at U-M to your Linux computer

Linux boot time

Logging into the ITS Digital Signage Content Manager

LSA licensed software

LSA Opportunity Hub Specific Software Support

MAC (hardware) address

MacPorts upgrade after OS X upgrade

Mapping a shared drive on a Mac

Mapping a shared drive on Windows

Math computing labs

Math seminars web system

Mathematica off-campus licenses

MATLAB resources

Moving locally stored mail to server storage in Apple Mail

Opening file attachments in Chrome without downloading them

Physics VPython installation for PHYS140

Physics VPython installation for PHYS160

Psychology computing resources

Psychology departmental calendars

Qualtrics survey support & resources

Reactivate Microsoft Office

Reactivate Windows Operating System

Remotely access your Mac

Remotely access your Windows PC

Resetting Wi-Fi preferences

Running graphical software over SSH

Setting up the SmartVue Client

Signing into Adobe Creative Cloud using your user license

Skype (Physics)

Software catalog

Software for PhD students in LSA Economics

SSH

SSH host key verification failed

Starting a remote session through Bomgar

Starting IRAF in the Anaconda environment

Statistics lab machines

Suggesting software for site license

Troubleshooting when CrashPlan is not backing up your computer

UMICH Microsoft Office 365 login problem

Unable to install or update software on a Mac

New software and updates are only available on supported OS versions.

Unable to update Stata: Permission denied

When updating the Stata application on MacOS, you may need to change the folder permissions.

Updating macOS with Managed Software Center

Using a Chromebook on the U-M Campus

Using MacPorts

Using Scrivener for book writing

Using tmux

Using X2Go for Linux remote access

Virtual Sites

Ways to access SPSS for LSA psychology graduate students

What is the Physics Authorized User Lab (PAUL)?

What to do when WebCheckout is down?

Why does Duo prompt more frequently for Adobe Creative cloud on some computers?

Windows 10 command prompts missing from the Start menu

Windows 10 deployment: Known issues

Windows 7 temporary profile fix

Windows notification: "Work or School Account Problem"

Windows Update changes

Wolfvision wireless presentation technology

X servers for Windows

Xauth error when using ssh from Mac to Linux

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