Software Purchases & Support

Assistance with purchasing new software, installation and troubleshooting current software issues.

Articles (70)

About Adobe Creative Cloud licensing

Anaconda Python in Randall-supported departments

Anaconda Python update fails

Change Windows Active Hours for Windows Update

Changing the default PDF reader in Windows 10

Collaboration tool availability in China

Commonly Requested LSA Software

Connecting a laptop computer to a projector

Convert media file types using Adobe Encoder

Developing data sets

Editing your MCommunity profile

Finding your computer name (Windows and Mac)

Forwarding your MCommunity group emails

Get Mac system details from the command line

Getting a Friend account authorized to use a service

Getting started with Windows 10

Getting text and data from PDFs or images with optical character recognition (OCR)

GitLab command line access

How do I activate SOLIDWORKS SimulationXpress?

Activation of the SimulationXpress module must happen under the account that holds the SOLIDWORKS license.

How to find Monterey in Managed Software Center

Identifying a Primary Device for yourself in Software Center as a Windows User

This article provides instructions on how to navigate Software Center to identify a Windows device as a Primary Device associated with the currently logged in User.

ImageJ compatible video files

Installing and configuring VNC client to connect through an SSH tunnel

This article details information on connecting with VNC through an SSH tunnel to a Linux machine, using the TigerVNC client software.

Installing ImageNow Perceptive Content

Installing software on LSA-managed Windows computers

Keeping CrashPlan from disrupting your home network

Logging into the ITS Digital Signage Content Manager

LSA licensed software

LSA Opportunity Hub Specific Software Support

MacPorts upgrade after OS X upgrade

Mapping a shared drive on a Mac

Mapping a shared drive on Windows

Math computing labs

Math seminars web system

Mathematica off-campus licenses

MATLAB resources

Opening file attachments in Chrome without downloading them

Psychology computing resources

Psychology departmental calendars

Qualtrics survey support & resources

Reactivate Windows Operating System

Remotely access your Mac

Remotely access your Windows PC

Resetting Wi-Fi preferences

Setting up the SmartVue Client

Signing into Adobe Creative Cloud using your user license

Skype (Physics)

Software for PhD students in LSA Economics

Starting a remote session through Bomgar

Starting IRAF in the Anaconda environment

Statistics lab machines

Suggesting software for site license

Troubleshooting when CrashPlan is not backing up your computer

Unable to install or update software on a Mac

New software and updates are only available on supported OS versions.

Unable to update Stata: Permission denied

When updating the Stata application on MacOS, you may need to change the folder permissions.

Update a Mac Operating System

Using a Chromebook on the U-M Campus

Using Scrivener for book writing

Using tmux

Ways to access SPSS for LSA psychology graduate students

What is the Physics Authorized User Lab (PAUL)?

What to do when WebCheckout is down?

Why does Duo prompt more frequently for Adobe Creative cloud on some computers?

Windows 10 command prompts missing from the Start menu

Windows 10 deployment: Known issues

Windows 7 temporary profile fix

Windows notification: "Work or School Account Problem"

Windows Update changes

Wolfvision wireless presentation technology

X servers for Windows