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Software Purchases & Support

Assistance with purchasing new software, installation and troubleshooting current software issues.

Articles (150)

About Adobe Creative Cloud licensing

Accessing ChemDraw (Mac) / ChemOffice (Windows)

Adding a delegate to a shared email account

Adding your U-M GMail to Microsoft Outlook

Adobe decision guides

Adobe Flash Player is not downloading (Mozilla Firefox)

Adobe Photoshop decision guide Mac

Adobe Photoshop decision guide PC

Adobe Sign is no longer available

Allowing ESET extensions on an Izzy-built Mac

Alternative options for collaborative tools

Anaconda Python in Randall-supported departments

Anaconda Python update fails

Bad Request: Request Header or Cookie Too Large

Change Windows Active Hours for Windows Update

Changing the default PDF reader in Windows 10

Changing the default program on Windows

Collaboration tool availability in China

Connecting a Windows computer to a projector

Connecting to a VPN (Mac)

Connecting to a VPN (Windows)

Connecting to Linux machines with SSH (Linux)

Connecting to Linux machines with SSH (Mac)

Connecting to Linux machines with SSH (Windows)

Connecting to MWireless Wi-Fi from Linux

Connecting to U-M Box from Linux

Connecting to Wi-Fi as a visitor at another university

Convert media file types using Adobe Encoder

Converting older audio and video media

Creating a new student petition

Developing data sets

Econ Stata/SE licenses

Editing your MCommunity profile

Email spoofing and impersonation scams

ESET and Managed Software Center connection issues

Fedora

Fedora life cycle

Finding your computer name (Windows and Mac)

Forwarding your MCommunity group emails

Get Mac system details from the command line

Getting a Friend account authorized to use a service

Getting started with LSA Citrix

Getting started with Microsoft Office 2016

Getting started with Windows 10

Getting text and data from PDFs or images with optical character recognition (OCR)

Getting the macOS version from the command line

GitLab command line access

Giving guests and collaborators access to U-M resources

ImageJ compatible video files

Installing and validating fonts on a Mac

Installing BlueJeans

Installing ImageNow Perceptive Content

Installing managed software on a Mac computer

Installing Rclone and RcloneBrowser

Installing software on LSA-managed Windows computers

International travel with U-M machines and data

Is the "Account created" email spam or phishing?

Issues with connection to the Internet

Java SE licensing changes

Keeping CrashPlan from disrupting your home network

Learning the Linux command line interface

Linking Dropbox at U-M to your Linux computer

Linux boot time

Linux tips and tricks

Logging into the ITS Digital Signage Content Manager

LSA licensed software

MAC (hardware) address

Mac: My camera isn't working

MacPorts upgrade after OS X upgrade

Managing your dissertation or proposal defense

Mapping a shared drive on a Mac

Mapping a shared drive on Windows

Math computing labs

Math seminars web system

Mathematica off-campus licenses

MATLAB resources

Moving locally stored mail to server storage in Apple Mail

Opening file attachments in Chrome without downloading them

Opening InDesign Markup (IDML) files

Physics VPython installation for PHYS140

Physics VPython installation for PHYS160

Psychology computing resources

Psychology departmental calendars

Reactivate Microsoft Office

Reactivate Windows Operating System

Red Hat Enterprise Linux

Remotely access your Mac

Remotely access your Windows PC

Requesting classroom software for teaching

Resetting Wi-Fi preferences

Running graphical software over SSH

Scanning documents with your phone

Scanning Mcards at a training or event

Setting up the SmartVue Client

Setting up U-M Wi-Fi on an Android device

Setting up WinSCP as an SFTP client on a Windows desktop

Signing into Adobe Creative Cloud using your user license

Skype (Physics)

Software catalog

Software for personal use

Software for PhD students in LSA Economics

Software licenses available for students

SSH

SSH host key verification failed

Starting a remote session through Bomgar

Starting IRAF in the Anaconda environment

Statistics lab machines

Statistics visualization station

Suggesting software for site license

Tips for importing in LibraryThing

Troubleshooting when CrashPlan is not backing up your computer

Ubuntu

UMICH Microsoft Office 365 login problem

Unable to update Stata: Permission denied

When updating the Stata application on MacOS, you may need to change the folder permissions.

University licensed software

Updating macOS with Managed Software Center

User self help with Box, Google Drive, and Dropbox

Using a Chromebook on the U-M Campus

Using MacPorts

Using Macros from MRS

Using Scrivener for book writing

Using the university VPN (Linux)

Using the university VPN (Overview)

Using tmux

Using X2Go for Linux remote access

Virtual Sites

What is the Physics Authorized User Lab (PAUL)?

What to do when WebCheckout is down?

Why does Duo prompt more frequently for Adobe Creative cloud on some computers?

Windows 10 command prompts missing from the Start menu

Windows 10 deployment: Known issues

Windows 10 in-place upgrade task sequence

Windows 7 opt-in instructions

Windows 7 temporary profile fix

Windows 7 to 10 migration project

Windows build release terminology

Windows notification: "Work or School Account Problem"

Windows Subsystem for Linux (Bash on Ubuntu on Windows)

Windows Update Changes

WLMS administrative toolkit

WLMS diagnostics

WLMS inject drivers into the boot media

WLMS packaging exceptions

WLMS software list

WLMS User Profile Backup tool

Wolfvision wireless presentation technology

X servers for Windows

Xauth error when using ssh from Mac to Linux

You must be a member of the LSA Forum MCommunity Group error accessing LSA Intranet

You need to upgrade to Google Drive