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Software Purchases & Support
Software Purchases & Support
Assistance with purchasing new software, installation and troubleshooting current software issues.
Articles (110)
About Adobe Creative Cloud licensing
Accessing ChemDraw (Mac) / ChemOffice (Windows)
Adding a delegate to a shared email account
Adding your U-M GMail to Microsoft Outlook
Anaconda Python in Randall-supported departments
Anaconda Python update fails
Bad Request: Request Header or Cookie Too Large
Change Windows Active Hours for Windows Update
Changing the default PDF reader in Windows 10
Collaboration tool availability in China
Commonly Requested LSA Software
Connecting a Windows computer to a projector
Connecting to a VPN (Mac)
Connecting to a VPN (Windows)
Connecting to Linux machines with SSH (Linux)
Connecting to Linux machines with SSH (Mac)
Connecting to Linux machines with SSH (Windows)
Connecting to MWireless Wi-Fi from Linux
Connecting to Wi-Fi as a visitor at another university
Convert media file types using Adobe Encoder
Creating a new student petition
Developing data sets
Econ Stata/SE licenses
Editing your MCommunity profile
Email spoofing and impersonation scams
Finding your computer name (Windows and Mac)
Forwarding your MCommunity group emails
Get Mac system details from the command line
Getting a Friend account authorized to use a service
Getting started with LSA Citrix
Getting started with Windows 10
Getting text and data from PDFs or images with optical character recognition (OCR)
Getting the macOS version from the command line
GitLab command line access
How do I activate SOLIDWORKS SimulationXpress?
Activation of the SimulationXpress module must happen under the account that holds the SOLIDWORKS license.
How to find Monterey in Managed Software Center
ImageJ compatible video files
Installing and configuring VNC client to connect through an SSH tunnel
This article details information on connecting with VNC through an SSH tunnel to a Linux machine, using the TigerVNC client software.
Installing and validating fonts on a Mac
Installing Dropbox client on Linux
Installing ImageNow Perceptive Content
Installing managed software on a Mac computer
Installing Rclone and RcloneBrowser
Installing software on LSA-managed Windows computers
International travel with U-M machines and data
Is the "Account created" email spam or phishing?
Issues with connection to the Internet
Keeping CrashPlan from disrupting your home network
Learning the Linux command line interface
Linking Dropbox at U-M to your Linux computer
Linux boot time
Logging into the ITS Digital Signage Content Manager
LSA licensed software
LSA Opportunity Hub Specific Software Support
MAC (hardware) address
MacPorts upgrade after OS X upgrade
Mapping a shared drive on a Mac
Mapping a shared drive on Windows
Math computing labs
Math seminars web system
Mathematica off-campus licenses
MATLAB resources
Moving locally stored mail to server storage in Apple Mail
Opening file attachments in Chrome without downloading them
Physics VPython installation for PHYS140
Physics VPython installation for PHYS160
Psychology computing resources
Psychology departmental calendars
Qualtrics survey support & resources
Reactivate Microsoft Office
Reactivate Windows Operating System
Remotely access your Mac
Remotely access your Windows PC
Resetting Wi-Fi preferences
Running graphical software over SSH
Setting up the SmartVue Client
Signing into Adobe Creative Cloud using your user license
Skype (Physics)
Software catalog
Software for PhD students in LSA Economics
SSH
SSH host key verification failed
Starting a remote session through Bomgar
Starting IRAF in the Anaconda environment
Statistics lab machines
Suggesting software for site license
Troubleshooting when CrashPlan is not backing up your computer
UMICH Microsoft Office 365 login problem
Unable to install or update software on a Mac
New software and updates are only available on supported OS versions.
Unable to update Stata: Permission denied
When updating the Stata application on MacOS, you may need to change the folder permissions.
Updating macOS with Managed Software Center
Using a Chromebook on the U-M Campus
Using MacPorts
Using Scrivener for book writing
Using tmux
Using X2Go for Linux remote access
Virtual Sites
Ways to access SPSS for LSA psychology graduate students
What is the Physics Authorized User Lab (PAUL)?
What to do when WebCheckout is down?
Why does Duo prompt more frequently for Adobe Creative cloud on some computers?
Windows 10 command prompts missing from the Start menu
Windows 10 deployment: Known issues
Windows 7 temporary profile fix
Windows notification: "Work or School Account Problem"
Windows Update changes
Wolfvision wireless presentation technology
X servers for Windows
Xauth error when using ssh from Mac to Linux
You must be a member of the LSA Forum MCommunity Group error accessing LSA Intranet
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Bad Request: Request Header or Cookie Too Large
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