My Favorite Services (1573)
Content recommendations or material for use in all external-facing content.
Salesforce (not reporting), membership cards, Wolverine Forum content, Alumni Volunteer content, DART Integration, data troubleshooting/learning
Computer Hardware Support, Telephone (Zoom, Jabber, physical handsets), iPad requests, Software support (Adobe, Microsoft, Slack, etc.), Software/Hardware purchase requests
Printers, Building Access, Immersion Room, Supplies, Conference Rooms
Login support for Salesforce, MaizeNet, Alumni.umich.edu, Wolverine Forum, Alumni Volunteer
Marketing Cloud Administrative Requests (templates, access control)
Alumni Association Partner Contract adjustments such as adding/removing licenses, discussing partnerships, or adding/removing staff licenses.
Alumni Association Campus Partner enhancement approval requests, bugs/issues, and access issues.
Periodic and before use device audits to maintain PCI compliance.
Updates, revisions, modifications, inquiries for all TDx-related questions
Feature Requests and Bug Reports for the Product Team (Arhum & Carrington). For content update requests, please use the marketing request form (https://umich.qualtrics.com/jfe/form/SV_00tuxcf...
An academic planning platform that displays data about the U-M curriculum
A personalized coaching tool that supports students in large courses
A suite of LTI native tools that extend learning platforms to support richer pedagogy and instructional design
A learning management system that supports gameful instruction
A writing support tool that provides structured guidance and encourages metacognition
A tool to help students study by practicing questions from previous exams
A tool that helps people track progress on their academic program's competencies
A platform for creating and delivering role-playing simulations
General questions for Campus Information
Submitting requests for Purchase Orders or Pcard purchases
Please use this service if you need to request for bid, request for quote, request for proposal, or market information.
Request technical support and/or reports from the Flint Office of Graduate Programs.
Request support from the NBC Management team for maintenance requests, building access, tenant services, conference scheduling and more.
Request technical support for the Flint UG Admissions Office.
Students joining the FSL community utilize this form for recruitment/intake requests.
Chapter officers use this form to request services from Fraternity and Sorority Life related to chapter records.
Request information or support for Michigan Institute for Computational Discovery and Engineering (MICDE) programs
Please review our funding policies before applying at csg.umich.edu/funding-policies
The Student Organization Funding Committee (SOFC) provides funding to all registered student organizations through an application process. Use this request form to apply. You must submit receipts to SOFC before you receive the funding.
This is for internal use only. Only Wolverine Consulting Group (WCG) leadership should use this form. If you want to apply for funding from WCG, please email wolverinecg@umich.edu for assistance
General AA service requests for help with purchases, travel, event coordination, etc.
The CLaSP Student Help Services area provides onsite administrative assistance provided by student temp staff.
IT support for the Aerospace Engineering department.
Technical support for the Aerospace Engineering department.
Departmental IT support for Biomedical Engineering.
Web-related services provided by the Michigan Engineering Office of Communications & Marketing (C&M).
CAEN provides the Michigan Engineering community with access to a particular set of computing resources designated for instructional or course-related use.
Eligible students, faculty, and staff are provided online file storage to support their use of CAEN’s desktop computing environments, also known as a "CAEN Home Directory."
CAEN provides consistent and reliable technology in Michigan Engineering classrooms to enhance teaching and learning for instructors and students. This technology generally offers a self-service orientation, facilitated by easy-to-use, in-room control systems and pre-configured setups.
This version of the CAEN Lab Software Environment (CLSE) is deployed using Red Hat Enterprise Linux, and provides an environment to run the licensed software offered by CAEN.
This version of the CAEN Lab Software Environment (CLSE) uses Microsoft Windows, which is optimized for launching CAEN-licensed applications via the AppsAnywhere software-on-demand service.
Depending on an application’s licensing terms and one’s role at the University of Michigan, individuals may not be able to access certain software in the CAEN Lab Software Environment (CLSE). Those who would not otherwise be eligible to these licenses by default may request access below.
Support for technology resources provided by CAEN in Michigan Engineering conference rooms.
CAEN is available to assist Michigan Engineering faculty interested in exploring how software can be integrated into courses. CAEN staff work with faculty to research various software sources, find solutions that address course needs, and oversee installation and implementation into the CAEN Lab Software Environment (CLSE).
Several web-based applications exist to help faculty, staff, and students in Michigan Engineering departments gain deeper insight into University data, and use it in ways that improve day-to-day productivity.
The Engineering Base Desktop (EBD) is CAEN's fully-configured Windows software environment designed to support the administrative and productivity needs of Michigan Engineering departments.
The CAEN Help Desk is Michigan Engineering’s main computing and IT support contact. Consultants are available to answer your questions about accessing CAEN computer labs, classroom technology, software, and other Engineering computing services.
For Michigan Engineering faculty, researchers, and information technology professionals to find information and resources to address the IT security needs within their departments.
CAEN computer labs are collaborative areas in Michigan Engineering spaces where students conduct Engineering course-related, instructional work on desktop computers operated by CAEN.
Limited reservations by Michigan Engineering faculty are allowed in a subset of designated CAEN computer labs in order to accommodate course-related instructional use.
The CAEN Lab Software Environment (CLSE) is the desktop computing experience for students using CAEN computers. It is available for Microsoft Windows and Red Hat Enterprise Linux, and is designed to enable ease of use and enhance productivity for Michigan Engineering students performing course work and academic research.
CAEN’s Lecture Recording Service is the most automated and easy-to-use option for making recordings in a classroom. All Michigan Engineering centrally-scheduled classrooms have built-in cameras and microphones for recording the instructor, as well as systems to capture the image being shown on the projector.
The CAEN Linux Remote Login Service allows eligible individuals at the Michigan Engineering to remotely access the CAEN Lab Software Environment (CLSE) for Linux.
CAEN moderates the Michigan Engineering email lists to satisfy the need for the University community to reach faculty and staff. Departments may also request similar lists to be used with CAEN’s moderated email service.
Support for the Michigan Engineering T1V ThinkHub interactive displays, and the MiQuizMaker application.
CAEN provides support for network connectivity in Michigan Engineering buildings, including wireless (Wi-Fi) and wired networks.
Support for the physical computer hardware located in CAEN-managed computer labs.
Michigan Engineering supervisors use the Performance Review System to create, update, and manage the performance reviews of their employees.
Michigan Engineering and CAEN both encourage and support the use of U-M high performance computing resources in academic research and teaching.
The Salesforce project aims to improve the College's engagement with Michigan Engineering alumni.
The software deployed with the CAEN Lab Software Environment (CLSE) includes a large set of engineering-specific applications covering a wide range of disciplines, as well as software for general productivity.
CAEN supports a number of popular hardware and software tools and services used by Michigan Engineering instructors in their teaching.
CAEN offers a Web Publishing Service to Michigan Engineering administrative units, academic departments, research labs and centers, and faculty using WordPress for managing content.
CAEN provides general support and consulting services on web solutions for Michigan Engineering departments.
The Windows Remote Desktop Service allows eligible individuals at Michigan Engineering to remotely access the CAEN Lab Software Environment (CLSE) for Windows.
Departmental IT support for Civil and Environmental Engineering.
IT support for the Center for Healthcare Engineering and Patient Safety department.
IT support for the departments and units that fall under Michigan Engineering Administration and the Dean's Office.
IT support for the Industrial and Operations Engineering department.
Requests for the International Program's Advising Team in Engineering Office.
Requests for the International Programs in Engineering Office.
Information and scheduling for the Michigan Robotics M-Air outdoor lab.
Departmental IT support for Materials Science and Engineering.
IT support for the Naval Architecture and Marine Engineering department.
IT support for CAEN-supported units based in the North Campus Research Complex.
Departmental IT support for Nuclear Engineering and Radialogical Sciences.
IT support for the University of Michigan Battery Lab.
IT support for the University of Michigan Transportation Research Institute.
System design, architecture, and development. There are overlaps with the Web service as well as the many disciplines such as business analysis and project management that make a large project go.
Configuration of backup systems, management and scheduling of backups, and retrieval of data from those systems
The University of Michigan's Learning Management System
Classrooms, teaching labs, virtual learning environments - hardware and software
Support for grading of clinical test cases with Qualtrics and Canvas
Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
Cloud-based and local services providing storage for individuals and projects.
Dashboards and analytics projects, review and interpretation of data.
Hosting and administration of databases, physical and virtual.
Digital dentistry technology, including mills, signature pads, and swipe card readers
Support for laptop and desktop computers, particularly the hardware and operating systems
Help specifying and ordering technology products
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature
FRS allows students to request input from members of faculty during clnical sessions
General, uncategorized request for service with Dental Informatics and Chair Repair.
Preparation of documentation or communications specific to technology projects and services.
Requests for loaners, returns, or issues with those loaners
Broadcasting, video recording, and media production.
Requests for new MiDent accounts or for changes to existing permissions.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Use this form for requests and issues arising from a MiDent upgrade
Problems with the MiTools intranet service - errors or system failures
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Support for mobile devices such as tablets
Monitoring of IT services, including the underpinning technologies.
Network connectivity - wired, wireless, broadband... including firewalls and access.
Requests to add, remove, or change permissions on other services
Communication with patients. Includes the Televox voice messaging and SMS system.
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Access to systems supporting remote access to Dentistry resources
Statistical and analytic support for research projects.
Provision of data, storage, or computational power for research.
Offerings that respond to, remediate, and seek to present security incidents and vulnerabilities.
Security assessment, education, and awareness.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Distribution, installation, and troubleshooting of software and licenses.
Support for loading student classes, rotations, and vacation schedules into MiDent
If you have a request for change to a School of Dentistry Survey, let us know how we can help!
Report issues with existing Tableau workbooks
Access to Tableau workbooks or other data visualization products
Hard and soft phones, phone trees and voice prompts
Training, communication, education, organizational change management.
The Canvas Learning Management System, specific to School of Dentistry Applications
Design, implementation and support of web-based systems.
For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.
Help with technology that will support you while working off-site
Required by All Security Camera Operators and their supervisors in accordance with SPG 606.01
DPSS Emergency Management provides posters for emergency procedures reference as well as facilitates the creation of building egress instructional signs. Use the request service button to complete the form. Currently, we are only handling Emergency Procedures posters with this form.
For training coordinators to request courses and/or certificates
For handling training certificate/course requests and issues associated with PowerDMS
Use the request service button on the right to access the form. Request help with a project/campaign, order swag/handouts/apparel
For issues surrounding Telestaff for DPSS personnel.
Requests to develop training proposals
If you wish to develop a new training, or bring a new training to DPSS, complete this form.
for support creating or editing content for the DPSS website.
Request list of current members, customized reports and submit updates
Request modifications to an existing Business Objects report or request a new report.
Request a list for mass communications (Newsletter, Enewsletter, Invitations, Solicitations)
Request standard or customized reports listing accurate data for lists, reference, outreach or analysis.
Use this form to request access to ImageNow.
Use this service to request a letter stating you worked remotely for tax purposes.
Use this form to submit a Dependent Tuition Scholarship Application.
Use this form to request a current Supervisor ID report for your area to review for changes.
Use this form to request access to Banner.
Use this form to request access to the CRM (Salesforce/TargetX)
Use this form to request firewall changes.
Request for assistance activating a data jack in your dorm room.
Looking to order some new equipment? Start HERE!
Request for assistance moving an active VOIP phone line at UMFlint.
Request for assistance signing your device up to work on the network at UMFlint.
This service can be used to request help related to GRIP-Anotemos Software.
This service can be used to request help related to GRIP Canvas Catalog Courses.
This service can be used to make any requests or inquiries about GRIP.
This service can be used to request help related to GRIP-LessonDepict Software.
General support and questions regarding Happening@Michigan
Make changes to faculty Department Budget Earnings (DBE) information or payrate.
Use this form to change payrate or Department Budget Earnings (DBE) information
This form is to request 1:1 support for courses and projects for faculty and staff.
Internal to ITS. This is the ITS Administration Finance Team. Provides advice and direction on ITS operational and project financial matters.
Please use this form to request an API be promoted from Test to Prod, or to update an existing API in production.
Submit a request to the internal U-M Audit Services Support team
This form is for ITS use only. Looking for verification of Insurance? Contact the Shared Services Center to request a letter by sending an email to sharedservices@umich.edu. You’ll receive a personalized letter for your auto insurance carrier within 10 business days. For more information on the Shared Services Center, please see https://ssc.umich.edu/
As of November 14, 2021, U-M no longer offers Box as a storage solution, and all migrations have ceased. Over the course of 2021, ITS helped guide the university community through this change by providing a self-service migration tool to move data out of U-M Box and into U-M Dropbox.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
This form allows Canvas course owners and sub-account admins to request the integration of LTI-enabled external tools and applications into the U-M Canvas Learning Management System. Integration of externally-provided applications gives instructors the ability to infinitely extend the functionality of the Canvas LMS beyond its core tool capabilities. For additional information on requesting external tool integrations for your Canvas course or sub-account please see https://documentation.its.umich.edu/node/847
Use this form to submit a request for the ITS Customer Relations team.
Use this form to request for devices purchased using university funds
For Desktop Backup (CrashPlan) support, please visit https://its.umich.edu/computing/backup-storage/... or contact the ITS Service Center https://its.umich.edu/help
Request assistance or collaboration with making information technology (websites, documents, media) accessible to work towards meeting the requirements of the EIT Accessibility Standard Practice Guide on campus.
Request general help and support for the Digital Asset Collaborative at U-M service
Request new or modified access to the digital asset management system for the Digital Asset Collaborative at U-M service.
ITS provides a platform for strong visual communication in a wide variety of campus settings through the Digital Signage Service. Digital signs support multiple types of static and dynamic content, have emergency alert integration, and provide mapping and interactive wayfinding capabilities. See the Digital Signage site for more information: https://its.umich.edu/communication/television-...
This form is used to provide Active Directory group information to the IAM Elevated Access Management team for security groups as part of a Passwordstate configuration.
This form is used to contact the IAM Elevated Access Management team to begin setting up a configuration in the ITS-offered Enterprise Passwordstate application for a non-ITS unit, department, or team.
The ITS Enterprise Salesforce Organization is the ITS-supported, centralized org for units to house their CRM-focused business processes. ITS, via the Salesforce Center of Excellence (SFCOE) team, consults with units to scope and build the org as well as provide ongoing support and governance. Participation in the ITS Enterprise Salesforce org brings centralized infrastructure such as data integrations with institutional data sources, managed backup, and disaster recovery.
Internal to ITS, this Service is database infrastructure that includes optimizations for transaction processing, analytics, and more.
Internal to ITS. Provides facilities support for ITS physical locations.
This Service is available to all researchers on campus for simulation, modeling, machine learning, data science, genomics, and more. The platform provides a balanced combination of computing power, I/O performance, storage capability, and accelerators.
Currently Grouper is able to meet requests for access management with the following requirements:
Group membership can be created using available institutional data in Grouper.
Your service is able to read group membership to control access from either UMROOT Active Directory or eDirectory (MCommunity) targets.
Identities external to U-M without a uniqname do not need access to your service. People entitled to access your service must all have a uniqname.
Grouper is the authoritative source for group membership.
This service is for both Exception and Standard DNS requests.
Use this link to access the form to submit a Focus on Excellence Award or ITS Difference Award.
Use this link to access the form for tuition support.
Fill out and submit this form to get your university unit or group set up to obtain and renew InCommon certificates via ACME clients such as certbot and win-acme. Requests for access are usually handled within two business days.
Fill out and submit this form to get your university unit set up to obtain and renew InCommon certificates through the InCommon Certificate Manager (ICM) web application. Access to the ICM web app requires that your unit have 20 or more certificates and that you have at all times two or more IT staff who can manage your certificates. Requests for access are usually handled within two business days.
The Infrastructure Performance Support Analyst (PSA) team helps ITS customers use and understand technologies by providing change management, communication, technical training, and support. The team also manages small projects or collaborates with service leaders to launch new services or help users adopt the change in existing services.
Submit a ticket to the Depot Refresh Admins to modify or destroy an active Otto refresh ticket.
This form is for onboarding and offboarding merchants and supporting current merchants with ITS PCI Interstitial Gateways.
Use this form to request for devices purchased using personal funds
Use this request form to Remove Duplicates in the Enterprise Salesforce Organization.
Schedule Displays allow departments to conveniently offer room management to a variety of spaces, including spaces without built-in video conferencing. The small, interactive touch panels allow users to see what meetings are coming up in a specific space.
This service provides U-M researchers with high performance, secure and flexible computing environments enabling the analysis of sensitive data sets restricted by federal privacy laws, proprietary access agreements, or confidentiality requirements.
Request ServiceNow content that is not available in the ServiceNow Archive Viewer. Provide as much information as possible to facilitate identifying the correct record(s).
Faculty and staff can use this form to register a device, report an issue, or ask a question about shared devices on U-M WiFi.
Do you have a message you would like to communicate to large groups of university faculty, staff, or students? The Targeted Email Service offers three options:
- Request a Targeted Email
U-M faculty, staff, and students may request a mass email to populations of U-Memployees and Ann Arbor students
- Request a Mailing List
Request a data file of U-M employees and Ann Arbor students, for use with your own email application or service
- Licensed Departmental Use
U-M departments may arrange direct access to the email campaign software, to meet frequent messaging needs
Request general service for TeamDynamix. TeamDynamix is an SaaS Cloud solution offering service and project management.
Request access security roles to be added, updated, or removed in the ITS-TeamDynamix Access form.
Request new application configurations, security roles, update the ITS-TeamDynamix Access and ITS-TeamDynamix Group forms and workflows.
Use this form to add, update or remove access from TeamDynamix (TDX) ticketing and asset applications.
Add or update access for TeamDynamix non-production environments; Sandbox and Sandbox2.
Desktop Template work, removal of desktops, pushing new desktops to users, and creating in desktops with reports
Request enhancement changes to TeamDynamix to address a specific problem. The request will need to be evaluated and potentially submitted to the vendor.
Request a new group or remove an existing group. A new group will be created in both TeamDynamix and MCommunity. The two groups will be synced. Removal of an existing group only applies to TeamDynamix and group owner(s) are responsible for removing the group from MCommunity.
Request a new TeamDynamix Google mailbox for a TeamDynamix email monitor. The TeamDynamix email monitor is used to create tickets via inbound email.
Inquire about TeamDynamix cloud-based platform, iPaaS (Integration Platform as a Service).
Request a maintenance window for changes pertaining to a specific service. Specify the window you would like to change, and select the update type; merge, move, new, or remove.
Add, update, or remove TeamDynamix access for the Project & Portfolio Management application.
Submit a request to the ITS Service Support team to remove sensitive data such as Social Security Numbers from TeamDynamix tickets.
Request the creation of multiple TeamDynamix groups. The groups are synced in both systems. The request form provides a link to a knowledge article containing instructions for downloading the template for group information. After you populate the template with groups, attach the list of groups to the request.
Request support for TeamDynamix. Requests submitted via this form are assigned to the team that includes the ITS U-M global administrators for TeamDynamix.
Request either a response template or a task template to be built in TeamDynamix. A response template is canned text for messages that you can use to efficiently respond within a TeamDynamix ticket. A task template is a list of tasks that you can apply to a specific record type, such as a request or change ticket. The list of tasks is essentially a checklist of activities that can be assigned as needed to support a ticket such as fulfilling a request.
Request access to add or remove access from TeamDynamix ticket data views for reporting external to TeamDynamix. You must have access to TeamDynamix already in order to request access to the ticket data to use with other reporting applications. The request has an approval workflow and provides access to the same ticket data the user can access in TeamDynamix.
Provide the “Alternate Email” that you would like to update in the requester’s user profile.
Walk-up support service for any technology related needs.
All customers who check-in a laptop for repair by Tech Repair’s service are eligible for a loaner device during the repair process. This form is to capture the customer’s agreement to the terms of the loan.
Use this form to request access to use the University of Michigan Apple developer credentials and/or assistance related to app signing
Designate a customer as a VIP or to remove a customer's VIP status. By default, all Faculty, and members of the "3D list" are VIP by default. The MiWorkspace Service needs to identify additional customers as VIPs.
NOTE: This is not Executive support. Select the ITS-MiWorkspace Executive Support form for VIP support changes.
General support requests for U-M Zoom Rooms
All requests for research assistance from Kresge Librarians or general questions about Kresge Library and its services.
All requests related to Kresge database access and technical issues.
Ensuring that physical classrooms, specialized learning environments, and virtual learning environments (e.g., immersive learning, augmented reality) are suitably equipped and functional to meet the needs of the education experience.
Identity and access management, including accounts, authentication, access, and role-based provisioning at the local level.
Recording, storing, editing, and publishing lectures and events. Zoom recording.
Project portfolio management and related project management services.
Offerings that provide a secure computing environment for end users. Includes network security, system security, application security, and threat monitoring and management.
Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Offerings relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.
Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes service desks, call centers, and online support delivery. Might include concierge support or special event service delivery.
Developing, delivering, or coordinating end-user technology training for applications and systems. Functionally, might include organizational change management and/or development and delivery of digital literacy campaigns.
If you are unsure where to go, please submit a general request and we will get you to the right team.
This Service Offering consists of multiple applications used by faculty advisors and department staff across UM for multiple purposes - to facilitate appointments, view student information; record advising interactions; maintain advisor/student assignments; manage academic reviews, LSA degree audits, NCAA eligibility evaluations, cross-campus communication of releases/declarations/exceptions, Sweetland Directed Self Placement records and more. Applications to support curriculum approval and the LSA Course Guide are included.
Maintenance of the inventory of assets.
Project Management as a Service in LSA Technology Services is provided by the Operational Effectiveness team, which specializes in planning, coordinating, and executing projects according to specific requirements and constraints. Additionally, they facilitate access to the TeamDynamix (TDx) Project.
Please request projects here that either need to be added to the project status dashboard or used in your regular work.
Ensuring that physical classrooms, specialized learning environments, and virtual learning environments (e.g., immersive learning, augmented reality) are suitably equipped and functional to meet the needs of the education experience.
One-time data extracts from administrative systems. Individual and personal data must follow University Data Governance rules and may also require Dean’s Office Approval.
Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes.
Request help with an issue with the student advising file or advising calendar system.
Requests for changes to access for the Student Advising File and Advising Appointment System.
Assist client to arrange the most appropriate microphone and playback sound support for their needs.
Instructional equipment and software requests. Classroom access management.
Design, consult, install and upgrade AV systems for LSA spaces.
Support for web-based live chat offered by LSA Technology Services
Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.
Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution.
Student organizations can request fee based LSA room rentals for meetings and events through our Room Reservations request form.
The LSA TS Support Services Operations staff will gladly provide training and support on using equipment in any LSA centrally scheduled classrooms.
If you have an emergency in an LSA classroom or conference room, or notice a problem in one of these spaces, our team can help. If immediate assistance is required, call 734.615.0100 (choose prompt 1).
Support for common LSA reporting systems such as Management Reporting System (MRS), KPI, Staff Metrics, and Dean’s Dashboard.
Support for internal LSA TS staff to request help from Instructional Computing directly.
Please complete this form to request new software to be added to the LSA Instructional Computing environment. We ask that you complete this form even if you are requesting an upgrade or version revision to an application already deployed.
LSA Academic Technology consultant teams work to showcase and disseminate pedagogical innovation and best practices with faculty spotlights, grant showcases, Teaching Tips, and website resources.
LSA Academic Technology consultant teams provide faculty and student Guides, modules for Canvas, and tutorials for various instructional strategies and instructional technologies.
LSA Academic Technology consultant teams hold regular, annual pedagogy workshops and showcase events, as well as assisting with ad hoc faculty panels and university-wide events such as Enriching Scholarship and the IT Symposium.
LSA Learning and Teaching Consultants assist faculty in brainstorming and composing LSA grant applications, and act as liaisons and consultants to grant recipients.
LSA Academic Technology consultant teams run regular outreach and email campaigns to highlight instructional strategies, instructional technologies, and events or services.
The LSA Learning and Teaching Consultants assist with course building and effective pedagogical use of the LSA instructional environment. Consultants can work with faculty.
LSA Academic Technology consultant teams provide tutoring in how to use many instructional technologies.
LSA Academic Technology consultant teams provide assistance choosing and learning course tools, and setting up related activities for the greatest learning impact. They can also help troubleshoot in the event of problems.
LSA Instructional Video provides consultation, planning, and professional media production services, free of charge, to all LSA faculty for their course-related video and multimedia.
LSA Academic Technology consultant teams provide in-class workshops and working sessions on instructional technology for students, and pre-term workshops on instructional strategies and technologies for faculty.
Find insights in the data. Larger data and analysis projects that will help you with a specific business question or process.
Hosting and administration of databases, physical and virtual.
Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.
Support of Desktop Access,Account, and Authentication Management.
Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
Support of desktop network setup and troubleshooting.
Support of operating system installations on LSA hardware.
Support of LSA owned peripherals and assessories.
Support of consulting on and procurement of equipment.
Support of desktop remediation from virus and malware.
Coordination of device loan with the SS loan team.
Hardware & software troubleshooting and fix of LSA supported devices
Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration.
The LSA Technology Library offers a large variety of technology needs to students, staff, and faculty members. Need a computer for class? How about a camera for that passion project you always wanted to create? If you need equipment for work or play, the LSA TS Loan is here to assist.
Support of room and facility systems, including event management, mapping, building security, safety and risk management.
Lifecyle of LSA funded faculty machines - purchasing, deployment & removal to property disposition
Administration and maintenance of faculty administration, review, and promotion and tenure systems.
The LSA Faculty Life Cycle is intended to be the single site which incorporates historical data and administrative processes supporting our tenure track faculty, capturing milestones from recruitment to retirement.
Faculty may request an LSA classroom to use as a 'studio' for any remote course work. All spaces will have an installed computer, document camera, inputs for a laptop or flashdrive, and a microphone for voice capture. Every classroom will also have access to the Lecture Capture service and streaming
Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment purchasing systems.
Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.
Hold my place in queue when walking in for help in BSB.
Hold my place in queue when walking in for help in Chemistry Building.
Hold my place in queue when walking in for help in LSA Building.
Hold my place in queue when walking in for help in Randall.
Limited Coordination for Academic Spaces & Research Devices.
Identity and access management, including accounts, authentication, access, and role-based provisioning.
Identity and access management, including accounts, authentication, access, and role-based provisioning.
Provisioning, hosting, and administration of physical and virtual servers for applications.
Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution.
Offerings that provide a secure firewall.
Hosting and administration of databases, physical and virtual.
Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.
Department provisioning, hosting, and administration of physical and virtual servers and related storage.
Offerings that provide a secure computing encryption.
Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information.
Access requests for campus server rooms and data centers
Offerings that provide Active Directory Group Policy.
The LSA-TS-Hostmaster group is responsible for all additions to, changes in, and deletions from the college's Domain Name System (DNS) environment. Request DNS modifications to LSA TS maintained cname, alias, address, etc.
Infrastructure provides balancing of load among websites internal to Technology Services.
The architecture, installation, and operation of infrastructure items required to offer network connectivity.
Support of room and facility systems.
Monitoring of IT services, including the underpinning technologies.
Provisioning, hosting, and administration of physical and virtual servers and related storage.
Monitoring of IT services, including the underpinning technologies.
Infrastructure will create URL redirercts to assist those supporting websites.
Infrastructure will supports various webapps.
Support of web hosting, web analytics, and URL management for cPanel.
Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development.
Offerings that provide a secure computing threat monitoring and management.
Offerings that respond to phishing vulnerabilities.
Identity and access management, including accounts, authentication, access, and role-based provisioning.
Offerings that provide a secury recons.
Offerings relating to security audits.
Offerings that provide security trainings.
Offerings that respond to remediate, and seek to prevent security incidents and vulnerabilities.
Offerings relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.
Offerings that provide a security scanning.
Offerings that provide third party vendor reviews.
Offerings that respond to virus and malware vulnerabilities.
Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes software/infrastructure in support of service desks, call centers, and online support delivery. Might include concierge support or special event service delivery.
Enterprise-level strategy and planning.
Recording and tracking lab experiments, equipment, and specimens.
Recording, storing, editing, and publishing lectures.
The Lecture Capture system records video of the instructor (or chalkboard), any content presented through the projector, and anything said over the in-room microphone(s). These signals can then be processed in any combination to create recordings that are typically made available to students through
Administration and management of systems that provide access to local and remote information in support of teaching, learning, and research. Includes acquisitions, catalog, circulation, a public user interface, discovery tools, and infrastructure services specific to library systems.
Live streaming of classes and events incorporating a single camera shot with audio and computer presentation content.
Broadcasting, live streaming, video recording and media production. This area includes audiovisual-related event support.
Monitoring of IT services, including the underpinning technologies.
Theatrical-style auditorium screening of disc and digital media (including DCP) as well as 35 and 16mm film formats. Provide onsite technical support for showing clips during classtime.
Audio and video reformatting from legacy media to digital files for use in the classroom environment.
Administration and management of systems that provide access to local and remote information in support of teaching, learning, and research. Includes acquisitions, catalog, circulation, a public user interface, discovery tools, and infrastructure services specific to library systems.
The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).
Orientation, onboarding and off boarding of faculty, staff and students. In person or virtual orientations provided to new graduate students, faculty & staff Learning oppportunites within Desktop Support - Open Sessions, new hire training, ongoing staff development Assistance with purchasing & set u
Project portfolio management and related project management services.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.
Procurement Vendor Consultation and recommended hardware development.
Support of using research tools and methods in teaching LSA classes.
Support of Collaborative Lab Information Facts (CLIF) system for research labs.
Support for technology related items for data management plans used for research grants, unfunded data agrements UFAs, and other data management plan needs.
Support of the data life cycle, including data creation; discovery and collection; analysis and visualization; storage, backup, and transfer; and research data policy compliance.
Join the community of digital scholarship scholars and support partners across U-M. See examples of what is possible.
This service helps contribute to the coherence of a U-M Digital Scholarship “Craft”. Join us and your peers for workshops, events, documentation, etc.
Direct support for the process and activities of conceptualizing, planning, and creating a digital project in the humanities and qualitative social sciences.
Support for incorporating your digital scholarship into the classroom.
We’ll help you identify and get access to the tools and technologies necessary to successfully complete and sustain a digital project.
Consultation for new faculty on research and computing needs as they join the University of Michigan.
Consultations on field IT equipment for research purposes.
Support of research devices/instrumentation and associated computing.
Consulting service that provides assistance with a variety of mapping- and geospatial-related topics.
Software package management, research software development, research software optimization or troubleshooting, workflow engineering, containers and cloud computing, securing access to software, and software associated with physical specimens.
Consulting and development of custom application design and development to support research activities along with debugging and troubleshooting existing applications.
Computing and storage resources that support research that uses specialized or highly intensive computation, storage, bandwidth, or graphics. Includes advanced or specialized applications, such as plotting, visualization, modeling, rendering, animation, graphics programming, and image manipulation.
Support for researchers of various storage options for their work.
Assisting those who need help with the Google Suite.
Creating Sponsorships for faculty, staff and students in the MSponsor System.
Assisting units with system access for faculty staff and students.
Offerings that provide a secure computing environment for end users. Includes network security, system security, application security, and threat monitoring and management.
Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Offerings relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Distribution, installation, and troubleshooting of software and licenses via media, online methods, and license servers. Includes both cloud-based and desktop software.
Support of software in LSA including management. installation and licensing.
Arrange service and provision technical aspects of AV design for presentations and events in central campus spaces. Fees may apply.
Support of consulting on and procurement of staff upgrades.
Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.
Design, Onboarding, administration and management of the LSA Service Management Tool whether for a separate instance or use of our “roomie” shared tool.
Technology Services facilitates the capability of live two-way interactive video connections on many different platforms.
Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.
Assist clients in choosing which of our several video services will best fulfill their specific needs.
General walk in support for questions that require referral to service providers outside LSA Technology Services including general support of way finding, other support venues, etc.
Consulting on web analytics, user experience design, and reporting for LSA sites using Adobe Experience Manager. Includes Google Analytics and Crazy Egg, as well as guidelines for search engine optimization.
Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.
Support of content management systems, AEM department sites and portals, and WordPress sites on the LSA sites network.
The VRC provides digitization, cataloging, and image reference services to History of Art faculty and graduate student instructors (GSIs) in support of their teaching needs.
The VRC provides digitization, cataloging, and image reference services to History of Art faculty and graduate student instructors (GSIs) in support of their teaching needs. VRC staff is also available to consult on preparing images for publication and to assist with self-service digitization equipm
Digitization services are provided to extra-departmental faculty at the University of Michigan. VRC staff provides assistance with project planning, preservation and file naming.
Digitization services are provided to extra-departmental faculty at the University of Michigan. VRC staff provides assistance with project planning, preservation and file naming.
Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development.
Request to confirm that the donation was received or watch for the gift. The GF&H Team can help track donations of $10,000 and above. For donations less than $10,000, please refer to the weekly gift report.
Request to process Biographical Updates, Create New Records / LIDs, Mail Preferences / Solicit Codes, Other general gift related questions.
Request updates to constituent records or get help with making updates to general data in DART. Please contact Gift Finance when requesting updates for less than 20 constituents.
Used for changes that need to be made to the MedDev section of DevConnect.
Submit your final email content to be sent out through our email marketing platform.
Request for an EMAIL marketing effort.
Submit your request to your communications partner for approval and request your email marketing effort.
Have a fundraising event that you would like posted on the Michigan Medicine events calendar? Please use this form to submit your event information.
Request the creation of an event registration form that has registration levels that include a gift amount.
Request for an event sponsorship review.
Request for Gifts of Securities, ACH, Cash Wire, or Gift Forms (pledge, payroll deduction, one-time gift)
Request for fund establishment documentation.
Request for help with a non Tableau report or with Business Objects reports
Requests for auction setup on Greater Giving platform
Request to add or modify impact statements to designations, make a designation searchable on Leaders & Best, or add designations to department page on Leaders & Best.
Request for other gift-related questions and OUD GRA inbound requests.
Request for a PHONE (phone call or Text) marketing effort
Request for a POSTAL marketing effort
This request form is for a professorship event landing page on the michiganmedicine.org website.
Request to create a Public Media Effort (PME) or to create a Trackable Giving Link. A PME is used to track revenue and doesn't contain a mailing list like a marketing effort.
Request for a report. The GF&H Team can help pull reports for fund balances, list of donors to a specific fund, tribute gifts, etc.
This form is for use by Steppe Solutions only.
Request to receive Tableau training, help with running MIMED Tableau reports or custom MIMED Tableau report (if appropriate)
Changes that need to be made to any existing MM Development websites, including event pages.
Add, change, or remove permissions for current OEM staff.
Request financial aid data for FERPA-approved uses.
Request the information needed to set up banking and account information for electronic funds transfer (EFT).
The Office of the Vice President and General Counsel (OGC) is responsible for representing U-M in all legal matters related to university operations involving U-M and its faculty and staff. Your matter will be assigned to the appropriate OGC attorney or paralegal. We will assist our clients to fulfill their educational, research, clinical, and entrepreneurial missions in accord with the myriad legal and policy requirements applicable to public research universities.
Please use this service when creating a new request.
Please use this service when requesting access to the Training and Education Unified Dashboard
Changes to program requirements, course list updates, and new program requirements need to be communicated to the Registrar’s Office through a degree audit form.
U-M provides a free standard size diploma to every student who graduates.
Our office provides scantron scoring services for departments across campus using University of Michigan Scantron Forms. We also supply the blank forms, as well as quick processing for scoring and analysis services.
Find out the latest details about submitting and changing grades.
Give students the opportunity to have their voices heard and to contribute to improving teaching, the quality of courses, and the curriculum.
Transcripts can be ordered online, by fax or mail or in person at our office.
Assistance with enrollment appointments and enrolling in classes.
For more information on SEAS procurement policy, visit this page https://spg.seas.umich.edu/policy/213
SEAS HR Requests for Summer Appointment Requests
Support for the access equipment including card readers used on residence halls exterior doors and interior doors that separate public and private spaces.
Support for Symplicity Advocate campus data interfaces and integration into campus environment (shibboleth, management of data feeds to and from Advocate with student and housing records, and FSL/RIG). Advocate is the case management and Clery reporting application used in support of student conflict resolution processes.
Support for AV in residence hall classrooms and in Student Life conference rooms, huddle spaces, and meeting rooms.
Support for CS Gold - servers, desktop applications, application configuration and functionality, reports.
Support for Student Life unit Tableau dashboards.
Support for the digital signage (four winds) software and maintenance for the digital signage hardware. Content is provided by the individual units.
Support for University Unions EMS - servers, client, website, application configuration and functionality, and billing macros.
Support for Database, Desktop Client Support (if MiWorkspace needs an escalation path), Server Netcatering Monitor tasks.
Supports the Database server and provides some client support (MDS System Support).
Support for the Fraternity and Sorority Life RIG application which is used for managing eligibility around rush.
For use for general services that do not fall under any other category.
Support for GET - servers, desktop & mobile applications, application configuration and functionality, reports.
Ginsberg Center community engagement tool that matches campus resources with community needs.
Use this form to request an Administrative Rehire for an existing U-M student appointment. This request will reinstate a terminated appointment, which is less than 30 days old. If greater than 30 days old, please use the Hire Request eForm.
Use this form to request a Background Check for U-M Student.
Use this form to request a Background Check for a MI Dining Student.
Use this form to request a Pay Rate Change Upload for U-M Students.
Use this form to ask a general question.
Use this form to request a New Hire and/or Additional Appointment(s) for new or returning U-M Students.
Use this form to request a Pay Rate Change for a U-M student.
Use this form to request a Promotion to reclassify a U-M students' current position.
Use this form to request a Short Code Change for a U-M student. The change effective date must be the first day of a new pay period.
Use this form to request a Supervisor Change for U-M Students.
Use this form to request a Termination for a U-M student.
Use this form to request a Time Entry Change for a U-M student.
Use this form to request a Transfer of a U-M student.
Use this form to request a Work Study Award Addition or Removal for a U-M student. Please provide the SEO (Student Employment Office) ID Number.
Marketing Cloud is the mass communication tool of choice for Student Life.
Support is provided for Student Life provided iPads. Best effort support is provided for other types of mobile devices.
Support for Student Life units in working with ITS around networking requests.
Support for Odyssey HMS - servers, desktop applications, application configuration and functionality, reports.
Support for UHS Eye Care Clinic Officemate - servers and client.
Supports the server, software, remote access and the upgrade & repair of the Kiosk.
Audiovisual service needed an or consultation
Event needs to be canceled, contract updated and communicated to the client
Support for the point of sale devices for Michigan Dining locations which include aeros, cash drawers, credit card devices and pole displays.
General consultation and support for Student Life units to solve business problems, improve efficiency, or implement automation's or technologies.
Support for RecSports Fusion - servers, client, website, card readers, and barcode scanners.
The Salesforce Student Org is managed by TechSolutions for the benefit of multiple units across campus.
Unit IT Liaison, Risk Assessment & Compliance, Monitoring, Data Loss Prevention, System & Application Security Patching.
Support for Simphony - servers, desktop applications, application configuration and functionality, reports.
Support for general software and applications in use within Student Life.
Data collection tools in use in Student Life include Qualtrics and Salesforce.
Support for CAPS and SAPAC Titanium - servers, client, website, and account maintenance.
Information for on premise or off premise catering.
All inquiries related to conference management
Questions regarding all events including weddings, mitzvahs, or other social type gatherings. AV or room related questions for the League, Union and Pierpont Commons. Site visit scheduling.
Support for Student Life web applications like Sessions, Happenings, Student Org Reservations, SOAS Account System, & Maps.
Support for custom integration work involving vendor and cloud applications/services and APIs including MenuAPI, EM/EMS Connect, CS Gold to CCURE, My Room Assignments, Housing Check-in/Check-out, Dining Capacity, Housing FIXIT.
Support for Student Life web servers, web site & application platforms, and content management systems.
Support for Student Life departmental websites that are externally facing and accessible by anyone.
Support for Student Life websites that are internally facing and only accessible by Student Life staff.
Support for When To Work manager account additions and deletions.
Wolverine Wellness application that is used to manage communications with students and parents.
Use this service to request an update to an event on the website
Use this form to request for keys for yourself or others. Please include location and key number
Use this form to request lockers and other assistance with lockers
Use this form for requesting locker renewal for additional semesters. You may request renewal for up to two semesters at a time.
Utilize this form for requesting facilities to setup the risers in either Newman or Towsley venue's at Walgreen Drama Center
Use this service to contact the SMTD-Facilities Department for repairs, office supplies, and other maintenance requests.
Use this service for SMTD intranet related requests
Faculty and Staff Use Only.
If you are in need of a loaner laptop, please utilize this service. The I.T. team will work with you to schedule pickup/return dates.
Faculty and Staff Use Only
Use this service to request purchases for yourself and your department. Shortcode is required. The I.T. team will source the equipment from UofM approved vendors and provide you with a quote for purchase.
Use this form to request assistance from the Tech Suite
Report a problem within the tech suite
Visit http://smtd-umich.asimut.net/ to reserve rooms.
Use this form only if if you meet one or more of the following criteria:
Events is longer than the scheduling system will allow
Event is recurring
Event is complex (i.e. differing call times, reservation times, etc…)
Event is in a space you do not have access to
Use this form to request holding an event with Tech Suite. This form must be completed in order to gain approval.
Use this form to report issues with the Wiki or Website. Requests, comments, and concerns are also welcome.
Use this service for updates to the directory on the SMTD website
If you need to request a change to the SMTD website, you can do so here.
Faculty use only. Use this form for requesting access for students to the tech suite rooms. Note that students will still need to complete training for each space requested.
Faculty and Staff Use Only
Contact the Dance support team to receive assistance with A.V. equipment and production support at the Dance Building.
Faculty and Staff Use Only
Students - if you require assistance with your personal devices, please visit the tech shop/repair at the unions. Visit techshop.umich.edu
Requesting Desktop Support will alert the School of Music, Theatre, & Dance I.T. team. A member of the team will be in contact with you via the ticketing system email to follow up with your request.
Please only use this form if you meet one or more of the following criteria:
You are an external department / organization
You do not have access to the Tech Suite equipment checkout system
The equipment you want to check out is not in the checkout inventory
You want to check out equipment over a holiday or break
There are many resources across Ann Arbor for free equipment rental. We have even taken the time to list many of them on the Tech Suite Wiki. Please check these resources first.
Fill out this form to receive assistance from the Finance staff for accounts payable and other finance related requests.
Use this form if it is your first year at SMTD and you are requesting a locker
Faculty and Staff Use Only
Is your department interested in utilizing TeamDynamix for workflow management? Fill out this form to receive a consultation and the IT Team will be happy to help!
Faculty and Staff Use Only
Use this form to submit a request for TeamDynamix assistance if your department is currently using TeamDynamix.
Use this form to request your current phone line to be changed to a Zoom phone and we will process the request.
This service is for when you are returning a fully executed and signed career chat to be placed in the employee's personnel file.
Use this form to request data from SOD HR (i.e., number of employees at SOD)
This type of leave is taken up by employees for a continuous period of time. Such leave is not broken up by a period of work and is continuous when the employee is absent for three consecutive working days or more
An employee can use 12 or 26 weeks of FMLA eligibility on an intermittent or reduced schedule basis due to the serious health condition of the employee; to care for a family member with a serious health condition; to care for a covered servicemember with a serious injury or illness; or to address a qualifying exigency
Use this form if you are unsure what form you need to complete.
The employee meets the eligibility requirements of the FMLA, and is needed to care for a covered servicemember with a serious injury or illness who is a spouse, parent, child or next of kin of the employee
Available for the care of an employee’s child following birth, adoption, foster care placement, or legal guardianship of a child
The employee has at least one year of continuous service, and is enrolled in a full-time, accredited educational program. The educational program must be directly related to the employee’s current position or a University position to which the employee may reasonably aspire
Available to an employee with at least one year of continuous service who is:
A candidate for a full-time public political office, or
Elected to a full-time public political office, except that of Michigan State Legislator. The Constitution of the State of Michigan prohibits Michigan State Legislators from being on a leave of absence from a public employer, or
Appointed to an office of a policy-making nature or one of significant responsibility such as head of or assistant to the head of an office, department, or branch of the federal, state, or local government.
An employee is medically unable to work due to personal illness or injury
Intended for an employee who does not have sufficient paid time off (paid maternity (childbirth) leave, paid parental leave, sick, vacation, or PTO) to cover the period of time she is medically unable to work due to pregnancy/childbirth, and she wishes to remain off work to care for her child once she is medically able to return to work
Employee is called to perform duty on a voluntary or involuntary basis in any branch of the Armed Services, regular or reserve, the Army National Guard, or the Air National Guard under competent authority and includes: active duty, active duty for training, initial active duty for training, inactive duty training, and full-time National Guard duty
An employee requests a leave of absence that does not meet the eligibility requirements of a non-discretionary leave of absence or an educational leave of absence
Employee meets the eligibility requirements of the FMLA, and there is a qualifying exigency that exists because the employee’s spouse, child or parent is on military active duty or has been notified of an impending call or order to active duty in the Armed Forces in support of a contingency operation
Maternity leave is available to support recovery from childbirth. Parental leave is available all eligible parents and legal guardians to bond with a new child
Use this form to submit a Request for Reinstatement or Credit for Prior Years of Service form
When you have concerns with an employee who is still in their probationary period
A temporary, short-term layoff (furlough) or reduction in hours may be implemented by units when necessary to meet temporary budget or operational needs without eliminating positions
Installation and repair of installed A/V equipment in the SOE.
Provide access to various applications and services
Support and administration for the Chalk & Wire web application used by EPP in SOE for assessment of student teachers.
Support and Administration of Canvas Catalog in the SOE.
Support and administration of Canvas LMS in the SOE.
In-classroom technology support for SOE courses.
Support for the U-M Data Warehouse, canned reports and visualizations.
Operations Support for Digital Signage hardware in the SOE.
Brandon Center circulating equipment reservations.
Audio-visual support for scheduled events in the SOE.
Support and administration of the hosted Filemaker database service in the SOE.
Miscellaneous IT questions, for the SOE-IT team.
Management and allocation of hardware resources in the SOE.
Information Security consulting, education, and incident response.
Support and administration of the Interfolio F180 application supporting the annual FAR process in the SOE.
Scheduling and support for in-classroom and ad hoc instructional recordings using Panopto.
Support and brand administration of the U-M Qualtrics service in the SOE.
Reservation of meeting spaces in the Brandon Center.
Support for the SOE implementation of Salesforce CRM.
SOE-IT front line; service desk in the SOE Brandon Center.
Support for various storage options in the SOE, virtual server consulting
Support and administration of request ticketing systems in the SOE, including FootPrints and TeamDynamix.
On-demand videoconferencing assistance for SOE meetings and course sessions.
Report problems with classroom technology.
Reserve an EPID Conference Room
Request a Room Reservation.