Getting Started with Tech Help (In-Person Consultation)

Body

Environment

Tech Help, University Community

Issue

I am having a problem with my personal computer and would like someone to look at it. 

Resolution

The Tech Help Team offers real-time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.

We can help with:

  • General usage questions
  • Software issues
  • Virus and malware removal
  • How to prevent potential issues (e.g. performing updates and backing up)
  • Support for a variety of common devices used across campus
  • Account recovery, Duo Two-Factor, Uniqname set-up 

In addition, we partner with the campus Tech Repair team to provide:

  • Hardware repairs and upgrades
  • Operating system installs
  • Data transfers

Repair services will have a cost associated with them, and the Tech Repair team can provide an estimate prior to work being completed. Tech Repair is an authorized Apple, Dell, Lenovo, and HP (business line) service provider.

If you need quick support outside of Tech Shop's operating hours, please visit our consultants at the Fishbowl:

Additional Information

Tech Help website

Need additional information or assistance? Contact the ITS Service Center.

Details

Details

Article ID: 7342
Created
Fri 3/11/22 12:51 PM
Modified
Thu 7/25/24 12:10 PM

Related Services / Offerings

Related Services / Offerings (1)

This Service provides assistance with real time, walk-in support at no cost to you. Our student team partners with you to solve issues, find resources, and diagnose problems. Our goal is to help you feel informed and empowered to get the most from your technology.