Body
Environment
Email and TeamDynamix
Issue
We would like to customize the email response & ticket template fields (e.g., footers, etc.) associated with our Campus Ticketing app under a TeamDynamix neighbor.
Resolution
- TeamDynamix does provide the capability to establish templates
- Some of the customization features are controlled at the neighbor admin level (e.g., email footers)
- We suggest working with your neighbor admin team to help develop a plan for your templates
Additional Information
Need additional information or assistance? Submit a request here ITS-TeamDynamix Support.