Google: Calendar Event Response in Gmail for Resource Calendars

Environment

Google at U-M

Issue

When a resource calendar I manage is invited to an event, I cannot respond to the invitation in the email. What can I do?

Resolution

If you have the "Make changes to events" or "Make changes and manage sharing" permissions on a Google resource calendar, you have access to respond to calendar invitations. However, Google will not allow you to respond/RSVP directly in the email notification sent to you via Gmail, as you can for your personal/secondary (non-resource) calendars. (Learn more about the difference between secondary and resource calendars in Google.)

To respond to the calendar invitation, you can do so either through the Calendar right-side panel in Gmail or directly on the resource calendar.

Respond with Google Calendar side panel in Gmail

1. Open the email invitation for the resource calendar in Gmail.
2. Click the event organizer who is listed at the top of the email (under the event title). This will open Google Calendar in the right side panel.
3. Click Yes, No, or Maybe to respond on behalf of the resource calendar.

Respond from the resource calendar

1. Open the email invitation for the resource calendar in Gmail.
2. Click the View all guest info hyperlink in the body of the email (under the Guests header). This will open a new tab with the Calendar event

OR

1. Go to U-M Google Calendar.
2. Find the resource calendar in the left sidebar under "My calendars" or "Other calendars," then select it to view events (if it isn't already checked).
3. Find the event and adjust the resource calendar's response as you would for any other calendar event.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.