Enroll in Okta for New Uniqname Accounts

Environment

Okta Sign In, multi-factor authentication (MFA), uniqname setup

Issue

Enroll in Okta multi-factor authentication (MFA) for newly created uniqname accounts starting February 25, 2026.

Resolution

Most new students and employees enroll in MFA during the uniqname setup process. However, if you skip MFA enrollment, you will need to complete it the first time you sign in.

For best results, complete these steps on a desktop or laptop computer with your mobile device nearby.

Enroll in MFA During Uniqname Setup

1. The final step will have you click Set up Okta Multi-Factor Authentication.
2. Scan the applicable QR code to download the Okta Verify mobile app onto your mobile device. Alternatively, open the app store on your mobile device, search for “Okta Verify”, and install the app.
3. Ignore any prompts in the mobile app and close it for now. 
4. On your computer, click Continue.
5. Scan the QR code that displays, or click the link to send a link to your mobile device via SMS (note that your mobile device must be capable of receiving SMS messages).
6. If you scanned the QR code, skip to step 8. If you chose the SMS option, enter your phone number and click Send SMS. 
7. Click the enrollment link in the text message. If prompted, tap Allow to permit the Okta Verify app to open.
8. Follow the instructions in the Okta Verify mobile app to complete the setup process.

Enroll in MFA If Skipped During Uniqname Setup

It is strongly recommended that you enroll in MFA using the Okta Verify mobile app. 

If you’ve purchased an Okta hardware token from the ITS Tech Shop, it will automatically be enrolled for you, but you must have it in your possession before you can sign in with it. Contact the ITS Service Center if you have purchased, but not yet received, your Okta hardware token and need to sign into U-M services.

1. Navigate to Wolverine Access.
2. Enter your uniqname or email address and click Next.
3. Enter your UMICH password and click Verify. 
4. Click Okta Verify - Setup.
5. Scan the applicable QR code to download the Okta Verify mobile app onto your mobile device. Alternatively, open the app store on your mobile device, search for “Okta Verify”, and install the app.
6. Ignore any prompts in the mobile app and close it for now. 
7. Scan the QR code that displays, or click Can’t scan and follow the instructions to receive an enrollment link via SMS.
8. If you scanned the QR code, skip to step 9. If you choose the SMS option, open the message and click the enrollment link. If prompted, tap Allow to permit the Okta Verify app to open.
9. Follow the instructions in the Okta Verify mobile app to complete the setup process.
10. Click Continue on your computer.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.