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Environment
macOS with Security & Privacy settings for app permissions
Issue
I am unable to use certain features in an app on my Mac, such as screen sharing, microphone, camera, or file access. The app is not functioning correctly because it lacks the necessary permissions.
Resolution
To grant an app the required permissions on macOS, follow these steps:
- Open the Apple menu and select System Preferences (or System Settings on newer macOS versions).
- Go to Security & Privacy and select the Privacy tab.
- Choose the permission category you want to modify, such as Screen Recording, Files and Folders, Microphone, or Camera.
- Unlock the pane by entering your administrator password or using Touch ID if prompted.
- Check the box next to the app to grant access or uncheck it to revoke access.
- For Screen Recording and some other permissions, you may need to quit and relaunch the app for changes to take effect.
Additional Information
For more details on managing app permissions in macOS, refer to Change Privacy & Security settings on Mac
Need additional information or assistance? Contact the ITS Service Center.